Enterprise Sales Supervisor (Future Opening)

PT Nusa Satu Inti Artha; Jakarta Selatan; On-site; IDR 250,000,000 - 450,000,000; Full time

Job summary

DOKU, a leading payment gateway in Indonesia, is seeking an Enterprise Sales Supervisor to oversee prospecting, qualify and convert enterprise merchant prospects. The role also supports acquisition strategies through hunter/farmer approaches and collaborates with internal teams on proposals and pricing.

Ideal candidates hold a Bachelor’s degree in Business/Marketing/Communications with 3–5 years in enterprise sales, and are proficient with CRM tools to track performance and forecasts.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related fields.
• 3–5 years in enterprise/B2B sales.
• Experience with CRM tools and sales software.

Responsibilities

• Supervise daily sales prospecting, qualification, and outreach activities.
• Contribute to enterprise sales acquisition by targeting and closing mid-sized to large merchant leads.
• Ensure accuracy and completeness of data entry in CRM systems.
• Assist the Manager in building weekly/monthly sales forecasts and reporting lead conversion results.
• Coach and mentor Officers to improve sales technique, product knowledge, and negotiation.
• Collaborate with internal teams on proposals, pricing, and deal progress.
• Prepare and deliver tailored sales pitches or presentations to prospective merchants.
• Resolve on-boarding operational issues during merchant engagement.
• Gather market feedback and report merchant trends to senior team.
• Ensure team alignment with targets and DOKU’s sales methodology.

Skills

Communication

Negotiation

Collaboration

Strategic thinking

Education

Bachelor's degree in Business/Marketing/Communications

Tools

CRM software

Job description

Enterprise Sales Supervisor responsible for identifying, qualifying, and converting enterprise merchant prospects, while also directly contributing to the acquisition of new merchants through both a hunter and farmer-driven approach in support of DOKU’s growth strategy

What Will You Do:

• Supervise and monitor daily sales prospecting, qualification, and outreach activities of Enterprise Sales Officers.
• Actively contribute to enterprise sales acquisition by targeting and closing mid-sized to large merchant leads..
• Ensure accuracy and completeness of data entry and updates in CRM systems.
• Assist the Manager in building weekly/monthly sales forecasts and reporting lead conversion results.
• Coach and mentor Officers to improve sales technique, product knowledge, and commercial negotiation.
• Collaborate with internal teams to ensure proper proposal preparation, pricing alignment, and deal progress.
• Support preparation and delivery of tailored sales pitches or presentations to prospective merchants.
• Help resolve operational issues during merchant onboarding or early engagement stages.
• Gather market feedback from frontline outreach and report merchant trends or objections to senior team.
• Ensure team members are aligned with daily Targets, quality expectations, and DOKU’s sales methodology.

What we are looking for:

• Bachelor’s degree in Business, Marketing, Communications, or related fields.
• Minimum 3–5 years in enterprise/B2B sales.

Soft Skill Requirements:

• Excellent communication and negotiation skills.
• Problem-solving ability.
• Collaboration and relationship management.
• Strategic thinking and adaptability

Technical Skill Requirements:

• Strong understanding of sales strategy and market analysis.
• Familiarity with TPV and TPT metrics.
• Proficient in CRM tools and sales software.

We provide electronic payment processing, online and in mobile applications. Enabling e-Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types.

We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e-money and remittance.

Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries.

We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non-cash payments as part of new lifestyle for individuals and businesses across various industries.

We provide electronic payment processing, online and in mobile applications. Enabling e-Commerce merchants of any size to accept a wide range of online payment options, from credit cards to emerging payment types.

We partner with and connect directly to a large network of payment processors and other payment service providers to offer a one-stop solution for our clients – providing simplified electronic payment management. Our payment solutions are enhanced with the most advanced risk management features to address complexities and risk of online transactions. We are a certified PCI DSS Level 1 compliant payment gateway, a licensed operator for e-money and remittance.

Founded in 2007, DOKU has a well-established track record in designing, integrating, and optimizing commerce transaction systems for local and international merchants in various industries.

We strive to lead the innovation of electronic payment solutions in Indonesia. To pioneer the introduction and use of non-cash payments as part of new lifestyle for individuals and businesses across various industries.