Enterprise Sales Supervisor

DOKU, PT NUSA SATU INTI ARTHA; Jakarta Pusat; On-site; IDR 48,000,000 - 80,000,000; Full time

Job summary

DOKU is seeking an Enterprise Sales Supervisor in Jakarta to lead prospecting, qualification, and outreach for enterprise merchants. You will drive hunter and farmer strategies, coach the sales team, and align proposals, pricing, and deal progress with internal stakeholders.

You will also help build weekly and monthly forecasts, analyze lead conversions, and ensure data integrity in CRM systems while delivering tailored pitches to prospects and managing merchant onboarding challenges.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related fields.
• Minimum 3–5 years in enterprise/B2B sales.

Responsibilities

• Supervise and monitor daily sales prospecting, qualification, and outreach activities of Enterprise Sales Officers.
• Actively contribute to enterprise sales acquisition by targeting and closing mid-sized to large merchant leads.
• Ensure accuracy and completeness of data entry and updates in CRM systems.
• Assist the Manager in building weekly/monthly sales forecasts and reporting lead conversion results.
• Coach and mentor Officers to improve sales technique, product knowledge, and commercial negotiation.
• Collaborate with internal teams to ensure proper proposal preparation, pricing alignment, and deal progress.
• Support preparation and delivery of tailored sales pitches or presentations to prospective merchants.
• Help resolve operational issues during merchant onboarding or early engagement stages.
• Gather market feedback from frontline outreach and report merchant trends or objections to senior team.
• Ensure team members are aligned with daily Targets, quality expectations, and DOKU’s sales methodology.

Skills

Communication

Negotiation

Problem solving

Relationship management

Strategic thinking

Adaptability

Sales strategy

Market analysis

Education

Bachelor's degree in Business, Marketing, Communications, or related fields

Tools

CRM tools

Sales software

Job description

Contract

Job Description

About The Role:

Enterprise Sales Supervisor responsible for identifying, qualifying, and converting enterprise merchant prospects, while also directly contributing to the acquisition of new merchants through both a hunter and farmer-driven approach in support of DOKU’s growth strategy

What Will You Do:

Supervise and monitor daily sales prospecting, qualification, and outreach activities of Enterprise Sales Officers.

Actively contribute to enterprise sales acquisition by targeting and closing mid-sized to large merchant leads..

Ensure accuracy and completeness of data entry and updates in CRM systems.

Assist the Manager in building weekly/monthly sales forecasts and reporting lead conversion results.

Coach and mentor Officers to improve sales technique, product knowledge, and commercial negotiation.

Collaborate with internal teams to ensure proper proposal preparation, pricing alignment, and deal progress.

Support preparation and delivery of tailored sales pitches or presentations to prospective merchants.

Help resolve operational issues during merchant onboarding or early engagement stages.

Gather market feedback from frontline outreach and report merchant trends or objections to senior team.

Ensure team members are aligned with daily Targets, quality expectations, and DOKU’s sales methodology.

What we are looking for:

Bachelor’s degree in Business, Marketing, Communications, or related fields .

Minimum 3–5 years in enterprise/B2B sales .

Soft Skill Requirements:

Excellent communication and negotiation skills.

Problem-solving ability.

Collaboration and relationship management.

Strategic thinking and adaptability

Technical Skill Requirements:

Strong understanding of sales strategy and market analysis.

Familiarity with TPV and TPT metrics.

Proficient in CRM tools and sales software .

Department:

CEO