Engineering Manager

Traveloka; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Traveloka is seeking a Senior Backend Engineer to design and scale multi-service systems across teams. You will own system-level latency, cost, and reliability while delivering clean API contracts and robust delivery plans.

You will mentor junior to mid-level engineers, participate in on-call rotations, and partner with Product to map technical dependencies. You will help shape the engineering roadmap and the use of AI tools to speed delivery.

Qualifications

• 8+ years of backend engineering experience.
• Experience designing a multi-service system from scratch.
• Own system-level consistency, latency, and cost tradeoffs.
• Able to produce clear API contracts and a delivery plan.
• Experience mentoring junior to mid-level engineers.
• Partnership with Product to map technical dependencies and API integrations.
• Experience with AI tools in workflow and risk management.

Responsibilities

• Design and ship multi-service systems across teams, balancing latency, cost, and correctness.
• Decompose ambiguous product problems into service architecture and API contracts.
• Set the technical bar through rigorous reviews and API guidance.
• Mentor junior to mid-level engineers through review and pairing.
• Act as senior on-call authority to prevent incidents through durable design.
• Influence the engineering roadmap with architectural proposals.

Skills

Backend engineering

System design

API contracts

Mentoring

On-call

Education

Bachelor's degree in Computer Science or related field

Job description

About Traveloka

Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travellers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognised consumer brands in the region.

Job Description

Job ID: MJ000412

About Traveloka

Traveloka is Southeast Asia's leading travel and lifestyle super-app. We connect tens of millions of travellers across the region with flights, hotels, experiences, financial services, and more — all from a single platform. Since our founding in 2012, we have expanded to eleven markets, processed billions of dollars in transactions, and built one of the most recognised consumer brands in the region.

About The Team

Marketing Tech Engineering builds the systems that power how Traveloka reaches and keeps customers across 11 markets — the platforms behind paid performance, CRM, lifecycle messaging, and campaign automation.

When marketing runs some of Southeast Asia's largest travel campaigns, you are the engineer making sure the targeting, the attribution, and the millions of personalized touches actually fire, at scale and in real time.

You will work across backend, frontend, and mobile to turn marketing intent into reliable product. The data is huge, the feedback loop is fast, and the impact is measurable in growth you can point to. We are rigorous, data-driven, and not transplanting anyone else's playbook — we are building marketing technology for a region that does not look like anywhere else, and you get to shape it.

About The Job

• Design and ship multi-service systems for Marketing, owning the system-level consistency, latency, and cost tradeoffs, and lead deep architecture work that spans services and teams, untangling complex trade-offs across performance, cost, and correctness
• Decompose an ambiguous product problem into a service architecture, API contracts, and a plan others can execute
• Set the technical bar through rigorous, constructive review, and shape the APIs other teams build against cleanly
• Mentor junior and mid-level engineers through review and pairing, growing their judgment without managing them
• Act as senior on-call authority on your systems, killing whole classes of incidents through durable design, not patching
• Influence the engineering roadmap with technical proposals that shape what the wider team builds next
• Direct how the team uses AI tools in its workflow, judging where they speed delivery and where they introduce risk

Job Requirements

• You have at least 8 years of backend engineering — and your judgment on system design now comes from having built and operated systems, however you got there.
• You have designed a system that spans multiple services from scratch, and it has held up in production.
• You own the consistency, latency, and cost tradeoffs at the system level, not just within one service.
• You can take an ambiguous product problem and decompose it into a clean service architecture.
• You produce clear API contracts and a delivery plan others can execute.
• You have owned a system through real scale growth or a reliability turnaround.
• You can point to the architectural decisions that made it hold.
• You set the technical bar for an area through rigorous, constructive review, and engineers around you get better because of how you review and design.
• You have a degree in Computer Science or a related field, or equivalent depth from real-world engineering.
• You mentor junior to middle-level engineers deliberately — you grow their judgment, not just unblock their tickets.
• You partner with Product to map technical dependencies and shape APIs and integrations that other teams build against cleanly.
• You set how your team uses AI tools in its workflow.
• You can judge where they accelerate delivery and where they introduce risk worth guarding against.