Engineering Customer Relations Specialist

PT Nayati Indonesia; Jakarta Utara; On-site; IDR 133,920,000 - 178,560,000; Full time

Job summary

PT Nayati Indonesia seeks a Technical Customer Relation Officer in Jakarta to handle inquiries, provide technical support, and foster durable relationships with clients. The role requires a Mechanical or Electrical Engineering background and at least two years in customer relations, preferably in engineering or sales engineering.

Proficiency in English is a plus. The candidate should understand mechanical and electrical systems and be equipped to communicate effectively with customers, partners,

Qualifications

• Bachelor’s degree in Mechanical or Electrical Engineering.
• Min 2 years of experience in customer relations within engineering or sales engineering.
• Proficient in English is advantageous.
• Knowledge of mechanical/electrical systems and machinery equipment.
• Strong analytical thinking, relationship-building, and customer service skills.
• Excellent interpersonal and communication skills.
• High integrity, motivated, enthusiastic, proactive and loyal.
• Willing to be based in Jakarta.

Responsibilities

• Handle customer inquiries, provide technical support, and maintain strong customer relationships with a good understanding of electrical and machine equipment.

Skills

Analytical thinking

Relationship-building

Customer service

Interpersonal skills

English communication

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Job description

PT Nayati Indonesia seeks a Technical Customer Relation Officer in Jakarta to handle inquiries, provide technical support, and foster durable relationships with clients. The role requires a Mechanical or Electrical Engineering background and at least two years in customer relations, preferably in engineering or sales engineering.

Proficiency in English is a plus. The candidate should understand mechanical and electrical systems and be equipped to communicate effectively with customers, partners,