E-commerce Logistics Ops Intern - Fast-Paced & Data-Driven

Intrepid Asia; Jakarta Pusat; On-site; IDR 20,088,000 - 31,248,000; Part time

Benefits offered by this job

Comprehensive insurance

Ample leave

Intrepid Academy

Job summary

Intrepid Asia, a leading Ecommerce and Digital Solutions Provider in SEA, is seeking an Operations Intern in Jakarta. You will monitor order flow from Seller Center to doorstep delivery and assist in providing insights for smooth operations.

The role focuses on monitoring returns, failed deliveries, and claims, while supporting data tracking and process improvement for a fast-paced, multi-country environment.

Qualifications

• At least 6 months' experience in warehouse operations.
• Knowledge of warehouse, ecommerce and logistics.
• Ability to work in a fast paced and pressured environment.
• Proficiency in MS Office, Excel and Outlook.

Responsibilities

• Monitor return and failed delivery orders across platforms (Shopee, Lazada, TikTok Shop).
• Manage claims timelines and statuses; ensure proper documentation.
• Maintain daily/weekly trackers for returns, outstanding items, and claims.
• Identify recurring issues and assist in process improvements.

Skills

Teamwork

Analytical mind

Time management

Organizational skills

Tools

MS Office

Excel

Outlook

Job description

Intrepid Asia, a leading Ecommerce and Digital Solutions Provider in SEA, is seeking an Operations Intern in Jakarta. You will monitor order flow from Seller Center to doorstep delivery and assist in providing insights for smooth operations.

The role focuses on monitoring returns, failed deliveries, and claims, while supporting data tracking and process improvement for a fast-paced, multi-country environment.