E-Commerce Fulfillment Specialist (AI-Driven)

Permata Indonesia; Jakarta Selatan; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Permata Indonesia in South Jakarta is seeking an E-Operation Executive to manage day-to-day e-commerce fulfilment and stock replenishment across platform warehouses. You will link DC distribution to platform demands, extract data from SAP/WMS and Excel for analysis, and maintain performance metrics while coordinating with multiple teams.

The role requires 1–3 years in e-commerce stock management, a relevant bachelor's degree, and practical AI fluency to automate workflows and protect

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, or related field.
• 1-3 years in e-commerce stock management and execution.
• Understanding of physical distribution (DC to platform) and data linkage.
• Able to extract data from multiple systems (SAP/WMS/platform Seller Center) and work confidently in Excel/Sheets.
• Proactive communication and timely escalation.
• Practical AI fluency: uses generative AI in daily work, can validate output, and protects confidential data.

Responsibilities

• Manage day-to-day e-commerce fulfilment and execution.
• Create stock replenishment from main DC to platform warehouses based on stock cover, sell-out trend, lead time, and campaign calendar.
• Ensure replenishment is delivered on time and minimize process gaps.
• Identify gaps (stock discrepancy, delayed inbound, ASN vs actual receipt) and resolve them within the agreed timeline.
• Coordinate with DC, transport, platform, planning, and commercial teams; escalate risk early with data and proposed solutions.
• Support reconciliation process between L'Oreal and platforms.
• Maintain performance metrics monitoring.
• Use AI tools to automate and improve workflows (analysis, reporting, exception detection, documentation), and share improvements with the team.

Skills

Stock management

E-commerce fulfilment

Data extraction & analysis

Proactive communication

Cross-functional collaboration

AI fluency

Education

Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, or related field

Tools

SAP

WMS

Platform Seller Center

Excel/Sheets

Job description

Permata Indonesia in South Jakarta is seeking an E-Operation Executive to manage day-to-day e-commerce fulfilment and stock replenishment across platform warehouses. You will link DC distribution to platform demands, extract data from SAP/WMS and Excel for analysis, and maintain performance metrics while coordinating with multiple teams.

The role requires 1–3 years in e-commerce stock management, a relevant bachelor's degree, and practical AI fluency to automate workflows and protect