E-commerce Dispatch Planner

PT Decathlon Retail Indonesia; Jakarta Selatan; On-site; IDR 167,400,000 - 390,600,000; Full time

Benefits offered by this job

Monthly + quarterly bonus

Comprehensive medical insurance

Global shareholding program

Discount on Decathlon products

New hire starter kit

Various career opportunities domestic/

international

Job summary

PT Decathlon Retail Indonesia is seeking an E-commerce Dispatch Planner to ensure stock is in the right place at the right time for digital and store channels. You will build local availability tactics, forecast and adjust plans weekly with cross-functional teams, and optimize replenishment across warehouse clusters.

The role requires 2+ years in supply chain or ecommerce operations, a Bachelor's degree (engineering preferred), and strong data analytics with SAP/SAC/Tableau experience.

Qualifications

• Bachelor's degree required, engineering background preferred.
• 2+ years in Supply Chain, e-commerce ops, retail or logistics leadership.
• Strong data and system affinity with key tools.
• Excellent collaboration and communication skills; proactive problem solving.
• Proficient in English.

Responsibilities

• Build and drive local availability tactics for ecommerce and retail channels.
• Forecast local demand and adjust weekly with stakeholders.
• Optimize replenishment and stock across fulfillment locations.
• Manage exceptions during peak periods and ecommerce transitions.

Skills

Data analysis

Critical thinking

Collaboration

Adaptability

English proficiency

Education

Bachelor's degree

Engineering background preferred

Tools

SAP

SAC

Tableau

AFO

AI

Forecasting tools

Data Analysis

Job description

Decathlon, established in 1976 in France, is driven by the belief that top-quality sports products should be within everyone's reach.

Present in 70 countries and with nearly 1,700 stores worldwide, Decathlon today represents more than 100,000 teammates. In Indonesia, we are operating 18 stores in DKI Jakarta, Surabaya, and Yogyakarta

Are you passionate about sports, e-commerce, and supply chain? We are looking for an E-commerce Dispatch Planner to join our team at Decathlon Indonesia. In this role, your primary objective is to guarantee local business performance by ensuring the right stock is at the right place and time for our digital and retail channels.

Requirements

• Education: Minimum of a Bachelor's degree and preferably with Engineering background.
• Experience: 2+ years of experience in Supply Chain, E-commerce Operations, Retail, or Logistics leadership.
• Technical Skills: High affinity with data and supply systems, including SAP, SAC, Tableau, AFO, AI, Forecasting tools, and Data Analysis.
• Soft Skills: Strong critical thinking, decision‑making, and adaptability. Excellent collaboration, interpersonal communication, and a "daring" mindset to challenge the status quo.
• Language: Proficient in English.
• Passionate in Sport

Job Description

1. Build and Drive Local Availability Tactics

• Guarantee the best dispatch equation locally by defining availability tactics during seasonal and/or campaign sales for Ecommerce.
• Manage stock strategies based on product granularity, including top turnover families, seasonal items, and key investment products.
• Manage the stock of consumables sufficient to the needs in all B2C Fulfillment locations.
• Execute availability tactics through precise replenishment settings, such as matrix seasonality settings, tactical allocation, and pre-allocation.
• Lead shortage management tactics by maintaining a clear decision tree with the commercial and logistics ecosystem (CSM & LOG) to manage stock deficits effectively.

2. Forecast Sport Growth Locally

• Anticipate local trends to drive accurate forecasts and agile business decisions, taking into account seasonality, double date, pay day, public holidays, unique events, tourist flows, and sales formats.
• Review and dynamically adjust forecasts weekly in collaboration with the Country Sales Manager (CSM), accounting for short‑term factors like weather fluctuations or promotional events.
• Partner closely with the Zone Dispatch Planner (ZDP) to align forecasts, provide insights, and continuously challenge assumptions to ensure precise e‑commerce and in‑store sales forecasts.

3. Boost the Efficiency of Your Stock

• Process daily alerts regarding out‑of‑stocks, logistics delays, IT bugs, or bad gestures, coordinating swift actions with your local ecosystem.
• Optimize replenishment according to specific fulfillment/warehouse clusters, product families, and product lifecycles.
• Manage the clearance of slow‑moving inventory, including end‑of‑life products and out‑of‑range items, from regional warehouses.

4. Manage Local Exceptions

• Provide critical supply chain support during exceptional events, extreme sales trend changes, or major e‑commerce transitions.
• Act as the key supply coordinator for your designated perimeter during commercial peaks and localized anomalies.

KPI and Success Metrics

You will be responsible for driving the following key indicators:

• Business Results: Turnover Growth, Days Sales of Inventory (DSI), and Physical Shortage Rate.
• Operational Execution (KSI): Forecast Ratio (A & B code), Forecast Added Value (FAD), and % Manual Gesture (allocation + manual order), Mean Absolute Percentage Error (MAPE) during campaign, and consumables availability.

Why Decathlon?

Join a dynamic team where you can merge your passion for sports with a challenging and rewarding career in supply chain and digital operations. You will have the opportunity to continuously learn, grow, and potentially advance into roles such as Zone Dispatch Planner, Supply Leader, or Product Manager.

Benefits

• Monthly + quarterly bonus
• Comprehensive medical insurance
• Global shareholding program
• Discount on Decathlon product
• New hire starter kit
• Various career opportunities domestic and international

At Decathlon, 70.000 of us live our common purpose daily: "make the pleasure of sport accessible for the many". In every county where we are present, we share a strong and unique company culture, reinforced by our two values: Vitality and Responsibility. You will work for a Decathlon business start‑up in Jakarta. You will work in a trustful environment where you can express your talents, take some risks, fail and succeed! Because we know that you will leam from your mistakes. You are a decision‑maker each day as an entrepreneur of Decathlon Indonesia. At Decathlon, the game is on! We make accessible the sport for the many thanks to our in‑house innovative passion brand products at an unbeatable value for money surrounding 70 sports. Our products are displayed in our outstanding big store where customers will experience the happiness to discover and practice sports! We will not concede the quality and safety of our products. Our motto: "Satisfied or Satisfied". YOUR CHALLENGE:Decathlon gives you the chance to experience adrenaline every day at work, to be able to score and to succeed together. You will have connections with worldwide Decathlon teammates to get support and sharing best practices. As we want all teammates to be focused on our users, you will also be part of the store team as a sport advisor to serve better our sense. This sounds exciting? Then, join us! You will belong to the pioneer team of the amazing Decathlon Indonesia project and we will build our dream together. To make accessible sport for the many. Decathlon Indonesia is part of a large Multi‑National Company, but we are working in a true startup mode. This will require from you an "out of the box" mentality.