Driver Administration Specialist - Lampung

PT Xanhsm Green And Smart Mobility Indonesia; Lampung; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Xanhsm Green And Smart Mobility Indonesia is seeking an organized administrator to support driver onboarding, documentation, and day-to-day operations. The role emphasizes accurate records, timely processing, and professional driver interactions on-site.

Ideal candidates have 1–2 years in admin or operations, with experience in transportation or logistics a plus. Proactive, detail-oriented, and capable of independent work in a fast-paced setting are essential.

Qualifications

• Minimum 1–2 years of experience in administration, operations, customer service, or a related field.
• Experience in transportation, logistics, fleet management, or ride-hailing is a plus.
• Strong administrative and organizational skills with good attention to detail.
• Good communication and interpersonal skills, especially when interacting with drivers.
• Comfortable handling collection-related activities and following up with drivers professionally.
• Proficient in Microsoft Office, especially Excel/Google Sheets.
• Able to work independently and as part of a team.
• Responsible, proactive, detail-oriented, and able to work in a fast-paced environment.
• Willing to work on-site and interact directly with drivers.

Responsibilities

• Welcome and assist drivers with their administrative needs and inquiries.
• Complete onboarding procedures for newly registered drivers.
• Ensure all required documents and administrative processes are completed accurately and on time.
• Handle driver contract termination procedures in accordance with company policies.
• Carry out the daily debt collection process and maintain accurate payment records.
• Coordinate with relevant teams to resolve driver-related administrative issues.
• Maintain accurate and up-to-date driver records and documentation.
• Support other driver administration and operational activities as required.

Skills

Administrative skills

Organizational skills

Communication skills

Attention to detail

Excel/Google Sheets

Independent worker

Team player

Driver interaction

Tools

Excel

Google Sheets

Microsoft Office

Job description

Welcome and assist drivers with their administrative needs and inquiries.

Complete onboarding procedures for newly registered drivers.

Ensure all required documents and administrative processes are completed accurately and on time.

Handle driver contract termination procedures in accordance with company policies.

Carry out the daily debt collection process and maintain accurate payment records.

Coordinate with relevant teams to resolve driver-related administrative issues.

Maintain accurate and up-to-date driver records and documentation.

Support other driver administration and operational activities as required.

What We're Looking For

Minimum 1–2 years of experience in administration, operations, customer service, or a related field.

Experience in transportation, logistics, fleet management, or ride-hailing is a plus.

Strong administrative and organizational skills with good attention to detail.

Good communication and interpersonal skills, especially when interacting with drivers.

Comfortable handling collection-related activities and following up with drivers professionally.

Proficient in Microsoft Office, especially Excel/Google Sheets.

Able to work independently and as part of a team.

Responsible, proactive, detail-oriented, and able to work in a fast-paced environment.

Willing to work on-site and interact directly with drivers.