Director of Sales
Four Seasons
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Descripción de la vacante
Four Seasons Hotel Jakarta is seeking a Director of Sales to lead the Commercial leadership team. The role focuses on driving profitable revenue by overseeing sales activities, identifying new opportunities, growing key accounts, and maximizing production across group, corporate, leisure, and other market segments.
The successful candidate will bring sophisticated luxury hotel sales knowledge, revenue optimization, and client relationship management, with a proactive, results-driven leadership
Formación
- Proven track record leading a high-performing luxury hotel sales team.
- Strong commercial and financial acumen in sales strategy and market mix optimization.
- Excellent negotiation, presentation, and client-relationship skills.
- 3 years of director-level experience in luxury hospitality preferred.
- Ability to translate market trends into actionable sales plans.
Responsabilidades
- Lead, coach, and develop the Sales team with clear expectations and career growth.
- Actively prospect, sell, and manage key accounts, expanding relationships in the territory.
- Partner with Commercial and Revenue Management to optimize group and transient business.
- Support annual commercial goals, sales strategies, and marketing plans.
- Coordinate client meetings, events, and site inspections to generate new business.
- Collaborate with cross-functional teams to ensure exceptional client and guest experiences.
Conocimientos
Descripción del empleo
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognising a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centres, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top‑notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honours include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.
Four Seasons Hotel Jakarta is seeking a Director of Sales to join our Commercial leadership team. This role is responsible for driving profitable revenue through the strategic oversight of the hotel’s sales activities, with a focus on identifying new business opportunities, strengthening key accounts, and maximizing production across Group, Corporate, Leisure and other key market segments.
The successful candidate will possess a sophisticated understanding of luxury hotel sales, revenue optimisation, business development, and client relationship management. This role requires a polished, proactive, and results‑oriented leader who can balance strategic planning with hands‑on selling while representing Four Seasons Hotel Jakarta.
Lead, coach, and develop the Sales team by establishing clear expectations, fostering accountability, and creating opportunities for continued professional growth and career advancement.
Actively prospect, sell, and manage key accounts while expanding relationships within assigned territory. Identify new business opportunities that strengthen the hotel’s market position and long‑term revenue contribution.
Partner closely with the Commercial Director and Revenue Management team to strategically manage Group and transient business, room rates, inventory, function space utilisation, and market mix to maximise total hotel revenue and profitability.
Support the development and execution of annual commercial goals, sales strategies, and marketing plans. Monitor pace, booking trends, market performance, production reports, and booked‑versus‑consumed business to ensure objectives are achieved.
Coordinate and execute strategic sales initiatives including client meetings, industry events, trade shows, entertainment and sports industry outreach, site inspections, familiarisation trips, and business travel designed to generate new business and elevate the hotel’s market presence.
Partner effectively with Commercial, Conference Services, Revenue Management and Operations teams to ensure seamless communication of business opportunities while delivering exceptional client and guest experiences.
- Demonstrated success leading, motivating, and developing a high‑performing Sales team while delivering strong revenue and market share results.
- Strong commercial and financial acumen with expertise in hotel sales strategy, revenue management, forecasting, pricing, segmentation, and business mix optimisation.
- Strong analytical and problem‑solving abilities with the capability to interpret market trends and sales performance data and convert insights into measurable results.
- 3 years of experience as a Director of Sales or Associate Director of Sales within a luxury hotel, luxury lifestyle property, or major urban market.
- Proven track record of successfully generating and converting high‑value Group, Corporate, Entertainment, Sports, and Luxury Leisure business.
- Exceptional negotiation, presentation, communication, and relationship‑building skills with the executive presence to represent Four Seasons confidently with clients, partners, and stakeholders.
- A proactive, adaptable, and highly organised leadership style with strong attention to detail, sound judgement, and the ability to thrive in a fast‑paced luxury environment.
- Competitive Salary, wages, and a comprehensive benefits package.
- Energising Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programmes to help you master your craft.
- Complimentary Accommodation at other Four Seasons Hotels and Resort.
- Inclusive and diverse employee engagement & recognition events all year‑round.
- Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
- And so much more!
Under the applicable regulations, work permits can only be granted to Indonesian citizens.
Operations - Department Head
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