Director of Operations & Services

Oxford University Clinical Research Unit; Jakarta Pusat; Hybrid; IDR 1,200,000,000 - 1,800,000,000; Full time

Job summary

OUCRU Indonesia seeks a senior Head of Operations Services to provide strategic and operational leadership for its Indonesian operations. The role will oversee end-to-end operational processes, governance of the Yayasan, and HR, procurement, and facilities functions to support growth.

The postholder will report to the Director and collaborate with OUCRU Vietnam and Oxford stakeholders. A Master’s degree and strong leadership, governance, and compliance experience are essential.

Qualifications

• Master’s degree or equivalent professional qualification in business admin, operations, or related field.
• Substantial senior-level operations leadership experience.
• Ability to design future-state systems and ensure end-to-end operations.
• Fluency in English and Bahasa Indonesia.

Responsibilities

• Set strategic direction for Operations Services and develop policies, procedures and service standards.
• Design scalable operating model with clear ownership and controls.
• Oversee governance of OUCRU Indonesia Yayasan, records and annual cycle.
• Lead HR, procurement, and facilities with focus on efficiency and risk management.
• Provide IT, risk, and compliance oversight aligned with OUCRU Vietnam standards.
• Guide vaccination of expatriate staff visa/work permits and insurance programs.

Skills

Senior operations leadership

Governance & compliance

English/Bahasa Indonesia

Education

Master’s degree or equivalent

Job description

OUCRU Indonesia seeks a senior Head of Operations Services to provide strategic and operational leadership for its Indonesian operations. The role will oversee end-to-end operational processes, governance of the Yayasan, and HR, procurement, and facilities functions to support growth.

The postholder will report to the Director and collaborate with OUCRU Vietnam and Oxford stakeholders. A Master’s degree and strong leadership, governance, and compliance experience are essential.