Digital Strategy Associate, ICE

IDN; Jakarta Selatan; On-site; IDR 167,400,000 - 312,480,000; Full time

Job summary

IDN HQ, located in South Jakarta, seeks a Digital Strategy Associate to plan and manage campaigns in the Creator Economy. You will be the main client contact, coordinating with internal teams to align strategy, timelines, and budgets for successful outcomes.

The role requires strategic planning, research management, and strong communication skills to ensure seamless campaign execution and client satisfaction.

Qualifications

• Bachelor's degree in Business, Marketing, Communications or related field.
• Experience delivering large-scale digital projects and campaigns.
• Strong client-facing and relationship-building skills.
• Excellent written and verbal communication; ability to present clearly.

Responsibilities

• Initiate, plan, and oversee digital campaigns from inception to completion.
• Coordinate with internal teams (Creator Development, Campaign Management) to execute campaigns.
• Develop comprehensive project plans detailing timelines, KOL requirements, and budget.
• Serve as the main client contact, delivering updates and maintaining relationships.
• Mitigate risks and resolve conflicts to keep projects on track.
• Document project requirements, changes, and progress accurately.
• Ensure projects are delivered on time, within scope and budget.

Skills

Project management

Client relations

Communication

Analytical thinking

Cross-team coordination

Attention to detail

Education

Bachelor's degree in Business, Marketing, Communications

Job description

IDN is the leading media and entertainment technology company for Millennials and Gen Z in Indonesia. Founded on June 8, 2014, in Surabaya by brothers Winston Utomo and William Utomo, IDN has redefined how the country’s young generation connects, creates, and dreams. Today, IDN has evolved into a platform with over 70 million monthly active users and four core business pillars: Digital Media, Digital Entertainment, Live Entertainment, and the Creators Economy.

Today, IDN is more than a company; it’s a movement. It’s a platform that amplifies the dreams and potential of Indonesia’s young generation. Two out of three young Indonesians have interacted with IDN’s products, whether through its digital media, digital entertainment platform, entertainment content, or creators' economy offerings. IDN believes that every story shared, every creator empowered, and every opportunity unlocked contributes to a better Indonesia; one where the younger generation leads the way forward.

“Our vision is encapsulated in our name: IDN = Indonesia. We have a mission to build an ecosystem for Indonesia’s young generation. This is not just about today, but about tomorrow and the next 100 years. Ultimately, our vision is not for us — it’s for all of us. One step at a time, for a better Indonesia.”

Job Overview

A Digital Strategy Associate is responsible for planning and managing digital campaigns within the creator economy landscape to drive measurable results aligned with client objectives. This role requires strategic planning, research management expertise, and effective client communication to ensure seamless campaign execution. Acting as the main point of contact for clients, this position oversees project timelines, resource allocation, and risk mitigation while collaborating closely with internal teams, including Creator Development and Campaign Management, to synchronize efforts for impactful outcomes.

Responsibilities

• Initiate, plan, and oversee the execution of all aspects of projects from inception to completion.
• Coordinate with other teams, Creator Development, and Campaign Management.
• Develop comprehensive project plans detailing the campaign, timelines, KOL requirements, and budget.
• As the main point of contact for clients, providing regular updates and fostering strong relationships.
• Anticipate and mitigate potential risks, ensuring projects remain on track.
• Resolve project conflicts and handle unforeseen issues, ensuring minimal disruptions.
• Maintain clear and accurate documentation of project requirements, changes, and progress.
• Ensure projects are delivered on time, within scope, and budget.

Requirements

• Education & Experience – Bachelor's degree in Business, Marketing, Communications, or a related field; proven experience in managing and delivering large-scale digital projects.
• Project & Campaign Management – Ability to initiate, plan, and oversee digital projects from inception to completion, ensuring they meet objectives, timelines, and budgets.
• Cross-Team Coordination – Experience in working collaboratively with internal teams such as Creator Development and Digital Strategy to execute campaigns effectively.
• Client Relationship Management – Strong interpersonal skills to act as the main point of contact for clients, provide regular updates, and build long‑term partnerships.
• Analytical & Problem‑Solving Skills – Ability to anticipate risks, resolve project conflicts, and mitigate unforeseen challenges to keep projects on track.
• Communication & Presentation – Excellent verbal and written communication skills to convey project strategies, updates, and reports clearly.
• Multi‑Tasking & Adaptability – Capable of handling multiple projects simultaneously in a fast‑paced environment while maintaining quality and efficiency.
• Attention to Detail & Documentation – Strong organizational skills to maintain accurate records of project requirements, changes, and progress.

This role is based at IDN HQ (South Jakarta) under a Work From Office (WFO) arrangement. The selected candidate will join ICE, one of IDN's leading business units specializing in Creator Economy.