Digital Platform Manager - Speedwork

GTech; Tangerang; On-site; IDR 350,000,000 - 700,000,000; Full time

Job summary

Speedwork Indonesia is seeking a Digital Platform Manager to lead the development and execution of the digital platform roadmap, including C-App, SWPOSS, SpeedMall, and related capabilities. You will translate business and ecosystem needs into prioritized digital initiatives and manage projects end-to-end from requirements to post-implementation review.

As the day-to-day owner of Speedwork's digital platforms, you will drive continuous improvements in functionality, usability, adoption,

Qualifications

• Bachelor’s degree in Business, IT, CS, Engineering, or related field preferred.
• 5–7 years in Digital Product/Platform, Program or Project Management.
• Experience managing digital initiatives from initiation to post-implementation.

Responsibilities

• Translate business, customer, store and ecosystem needs into prioritized digital initiatives.
• Manage end-to-end projects from requirements and design through UAT, go-live and review.
• Collaborate with Digital Ecosystem Development Team, CRM & Analytics, and GTECH to ensure solution fit.
• Drive continuous improvement in functionality, usability, adoption, and transaction performance.
• Oversee BRDs, requirements, user stories, acceptance criteria, and traceability.

Skills

Digital platforms understanding

Product development

Business process analysis

Customer journeys

Tech-enabled operations

Project management (Agile/Waterfall/Hy

Education

Bachelor’s degree in Business/IT/CS/Engineering

Job description

The Digital Platform Manager is responsible for managing the development and implementation of Speedwork Indonesia’s digital platform roadmap, including C-App, SWPOSS, SpeedMall, and related capabilities. The role translates business, consumer, store, and ecosystem needs into prioritized digital initiatives and manages projects end-to-end, from requirements and solution design through development, UAT, implementation, and post-implementation review.The role collaborates with the Digital Ecosystem Development Team, CRM & Analytics Manager, and GTECH to ensure platform solutions meet business requirements, priorities, timelines, and quality standards. As the day-to-day business owner of Speedwork’s digital platforms, the role drives continuous improvement in functionality, usability, adoption, transaction performance, operational effectiveness, and overall business value.

Role Description

Strong understanding of digital platforms, product development, business processes, customer journeys, and technology-enabled operations.

Strong knowledge of digital strategy, product lifecycle, roadmap management, prioritization, MVPs, releases, and continuous product enhancement.

Ability to translate business strategy, customer needs, and market insights into digital capabilities, product requirements, and development priorities.

Strong business analysis and process design skills, including requirement gathering, process mapping, gap analysis, and solution design.

Ability to develop clear BRDs, functional requirements, user stories, acceptance criteria, and requirement traceability.

Strong project and delivery management skills, with knowledge of Agile, Waterfall, Hybrid, Scrum, UAT, go-live, and post-implementation processes.

Ability to manage project scope, timelines, dependencies, risks, issues, resources, and stakeholder expectations throughout the project lifecycle.

Strong understanding of customer, partner, store, transaction, and market insights, with the ability to translate insights into prioritized platform improvements.

Sufficient understanding of technology and architecture, including APIs, system integration, databases, cloud, security, infrastructure, performance, scalability, and data requirements.

Strong business orientation, analytical and structured thinking, with the ability to communicate effectively in Bahasa Indonesia and English and collaborate with Technology and cross-functional teams.

Role Requirement

Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or a related field is preferred.

5–7 years of experience in Digital Product, Digital Platform, Program Management, Project Management, or a related role, preferably within a digital or technology-driven environment.

Proven experience managing digital enhancement or system implementation projects from initiation through post-implementation.

Experience developing and managing product or platform roadmaps based on business priorities and user needs.

Experience translating business and operational requirements into functional and system requirements.

Experience working closely with Technology teams, developers, system architects, vendors, and business stakeholders.

Experience managing PRD, requirement traceability, UAT, go-live readiness, stabilization, and post-implementation review.

Experience with consumer applications, POS systems, marketplaces, e-commerce, CRM, loyalty, or B2B2C platforms is preferred.

Experience in automotive, retail, distribution, marketplace, e-commerce, or technology-enabled businesses is an advantage.

When we stand united, there’s nothing we can’t achieve.

Leading the future of technology with innovative solutions that transform businesses and drive sustainable growth.

GDC (Gtech Development Center),Jl. Jend. Sudirman No.15, Sukasari, Kec.Tangerang, Kota Tangerang, Banten 15118, Indonesia