Digital Ecosystem Activation Manager - Speedwork

Gtech; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Gtech in Jakarta is seeking a Digital Ecosystem Activation Manager to drive acquisition, onboarding, engagement, and retention of retail stores, automotive communities, and ecosystem partners, while developing digital products and services that meet partner and consumer needs.

You will lead cross-functional teams, define activation roadmaps, and monitor performance metrics, with 6–8 years of relevant experience and a track record in partner programs.

Qualifications

• 6–8 years of relevant experience in ecosystem/partner development, retail or community activation, digital adoption, product, or business development.
• 2–3 years of experience in a managerial or team-leadership role.
• Proven experience in partner onboarding, engagement, activation, and retention programs.
• Experience managing retail, dealer, distributor, community, or other ecosystem partners.
• Experience launching digital products, services, programs, or platform-based solutions.
• Strong experience in research, business case development, pilot implementation, and performance evaluation.
• Experience in automotive, retail, e-commerce, marketplace, loyalty, mobility, or digital services is a plus.

Responsibilities

• Develop Digital Ecosystem Strategy – Develop annual and medium-term ecosystem activation strategies, priorities, roadmaps, activation models, and success metrics across stores, communities, consumers, and partners.
• Drive Store & Partner Activation – Develop and implement partner acquisition, onboarding, enablement, engagement, activation, and retention programs to increase digital adoption and commercial contribution.
• Lead Community Engagement – Build and manage strategic relationships with automotive communities, clubs, creators, and other ecosystem partners through membership, events, campaigns, loyalty, and platform-based engagement programs.
• Drive Digital Adoption & Experience – Identify adoption barriers and develop onboarding, training, communication, incentives, and support programs to improve platform utilization and overall partner experience.
• Develop New Products & Services – Identify market and partner opportunities, conduct research and concept validation, develop business cases, and lead pilots for new digital products, services, and ecosystem propositions.
• Drive Commercialization & Performance – Develop go-to-market and commercialization plans, monitor adoption, engagement, revenue, cost, and profitability, and provide recommendations to improve program and business performance.
• Lead Team & Governance – Lead and develop the activation team, establish KPIs and performance reviews, ensure effective cross-functional collaboration, and maintain governance, documentation, and standardization of ecosystem programs.

Skills

Ecosystem development

Partner onboarding

Digital adoption

Stakeholder management

Product development

Leadership

Education

Bachelor’s degree

Job description

Jakarta - Onsite

About the Role

The Digital Ecosystem Activation Manager is responsible for driving the acquisition, onboarding, engagement, digital adoption, and retention of retail stores, automotive communities, and ecosystem partners, while developing and launching digital products and services that address partner and consumer needs, strengthen Speedwork’s value proposition, and create commercial opportunities through close collaboration with cross-functional teams and external partners.

Role Description

Develop Digital Ecosystem Strategy – Develop annual and medium-term ecosystem activation strategies, priorities, roadmaps, activation models, and success metrics across stores, communities, consumers, and partners.

Drive Store & Partner Activation – Develop and implement partner acquisition, onboarding, enablement, engagement, activation, and retention programs to increase digital adoption and commercial contribution.

Lead Community Engagement – Build and manage strategic relationships with automotive communities, clubs, creators, and other ecosystem partners through membership, events, campaigns, loyalty, and platform-based engagement programs.

Drive Digital Adoption & Experience – Identify adoption barriers and develop onboarding, training, communication, incentives, and support programs to improve platform utilization and overall partner experience.

Develop New Products & Services – Identify market and partner opportunities, conduct research and concept validation, develop business cases, and lead pilots for new digital products, services, and ecosystem propositions.

Drive Commercialization & Performance – Develop go-to-market and commercialization plans, monitor adoption, engagement, revenue, cost, and profitability, and provide recommendations to improve program and business performance.

Lead Team & Governance – Lead and develop the activation team, establish KPIs and performance reviews, ensure effective cross-functional collaboration, and maintain governance, documentation, and standardization of ecosystem programs.

Role Requirement

Bachelor’s degree; postgraduate degree/certification in Digital Business, Product, Marketing, CX, or Project Management is a plus.

6–8 years of relevant experience in ecosystem/partner development, retail or community activation, digital adoption, product, or business development.

2–3 years of experience in a managerial or team-leadership role.

Proven experience in partner onboarding, engagement, activation, and retention programs.

Experience managing retail, dealer, distributor, community, or other ecosystem partners.

Experience launching digital products, services, programs, or platform-based solutions.

Strong experience in research, business case development, pilot implementation, and performance evaluation.

Experience in automotive, retail, e-commerce, marketplace, loyalty, mobility, or digital services is a plus.

When we stand united, there’s nothing we can’t achieve.

Leading the future of technology with innovative solutions that transform businesses and drive sustainable growth.

GDC (Gtech Development Center),Jl. Jend. Sudirman No.15, Sukasari, Kec.Tangerang, Kota Tangerang, Banten 15118, Indonesia