Digital Marketing

PT. Mantra Aji Logistik; Kota Yogyakarta; On-site; IDR 39,060,000 - 66,960,000; Full time

Job summary

PT. Mantra Aji Logistik is seeking an energetic Digital Marketing & Customer Service assistant to manage online campaigns, handle leads, and grow social media engagement.

You will monitor campaigns across Meta Ads and Google Ads, optimize performance, and respond to customers promptly through multiple channels. The role requires strong communication, a customer-oriented mindset, and familiarity with CRM and data analysis using Google Sheets/Excel.

Qualifications

• Minimum Senior High School education, open to Marketing, Communications, Management, Business or related fields.
• Experience with Digital Marketing, Meta Ads, Google Ads, and Social Media Management.
• Understanding of digital advertising basics and campaign optimization.
• Good communication skills and ability to communicate with customers professionally.

Responsibilities

• Run and manage digital advertising campaigns through platforms such as Meta Ads, Google Ads, or other digital platforms
• Create and optimize campaigns based on target audience and company objectives
• Conduct testing on audience, creative, copywriting, placement, and campaign strategy
• Handle leads from digital advertising, social media, WhatsApp, and other channels
• Respond to customer inquiries quickly, friendly, informatively, and professionally
• Perform structured follow-up on leads until reaching the conversion stage
• Identify customer needs and characteristics to provide appropriate responses
• Manage company social media accounts such as Instagram, TikTok, Facebook, and other platforms
• Collect and analyze data from digital ads, CRM, and social media
• Analyze customer behavior and lead patterns to help determine marketing strategy

Skills

Digital marketing

CRM

Social media management

Communication skills

Lead follow-up

Education

Senior High School

Tools

Google Ads

Meta Ads

Google Sheets

Microsoft Excel

CRM systems

Job description

This position is responsible for managing the company's digital marketing activities, handling leads and customers responsively as a Customer Service function, and managing the company's social media to increase engagement, leads, and brand awareness.

Key responsibilities

Run and manage digital advertising campaigns through platforms such as Meta Ads, Google Ads, or other digital platforms

Create and optimize campaigns based on target audience and company objectives

Conduct testing on audience, creative, copywriting, placement, and campaign strategy

Handle leads from digital advertising, social media, WhatsApp, and other channels

Respond to customer inquiries quickly, friendly, informatively, and professionally

Perform structured follow-up on leads until reaching the conversion stage

Identify customer needs and characteristics to provide appropriate responses

Manage company social media accounts such as Instagram, TikTok, Facebook, and other platforms

Collect and analyze data from digital ads, CRM, and social media

Analyze customer behavior and lead patterns to help determine marketing strategy

About you

Minimum Senior High School education, open to majors in Marketing, Communications, Management, Business, Digital Marketing, or related fields

Experience or understanding of Digital Marketing, Meta Ads, Google Ads, CRM, and Social Media Management

Understanding of digital advertising basics and campaign optimization

Good communication skills and ability to communicate with customers professionally

Customer-oriented with good problem-solving abilities

Able to perform consistent lead follow-up

Familiar with Instagram, TikTok, Facebook, WhatsApp Business, and other digital platforms

Experienced in using Google Sheets/Excel to process and monitor data

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