Data-Driven Operations Transformation Leader

Sun Life Indonesia; Jawa Barat; Hybrid; IDR 450,000,000 - 650,000,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings

Hybrid work model

Professional development

Paid time off

Training opportunities

Job summary

Sun Life Indonesia seeks a proactive Project Manager specializing in Business Process Improvement (BPI). The role focuses on analyzing current processes, identifying bottlenecks, and implementing solutions to boost productivity and reduce costs.

It offers a hybrid work arrangement in Bogor, West Java, ID, with remote work flexibility. The ideal candidate has a Bachelor's degree in a related field and at least 5 years of project management experience with emphasis on process improvement, change

Qualifications

• Bachelor's degree in Business Administration, Management, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in project management, with a strong focus on business process improvement or change management.
• Proven experience in analyzing and redesigning business processes using Lean or Six Sigma.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, interpersonal, and facilitation skills.
• Proficiency in project management tools and process mapping software (e.g., Visio, Lucidchart, Asana).
• Ability to manage projects in a hybrid work environment.
• Experience in change management and stakeholder engagement is crucial.
• Detail-oriented with a commitment to delivering measurable results.
• Familiarity with the Indonesian business landscape is advantageous.

Responsibilities

• Lead the analysis of existing business processes across different departments to identify areas for improvement.
• Develop and implement detailed project plans for BPI initiatives, including scope definition, timelines, and resource requirements.
• Design and document new, optimized business processes, ensuring clarity and stakeholder buy-in.
• Manage the implementation of process changes, coordinating with relevant teams and ensuring smooth transitions.
• Measure and track the impact of implemented process improvements using defined KPIs.
• Facilitate workshops and training sessions to educate employees on new processes and methodologies.
• Identify potential risks and challenges associated with process changes and develop mitigation strategies.
• Collaborate with stakeholders at all levels to ensure alignment and support for BPI projects.
• Utilize lean, six sigma, or other relevant methodologies to drive process excellence.
• Prepare regular reports on project progress, outcomes, and recommendations for senior management.

Skills

Analytical thinking

Problem solving

Communication

Facilitation

Change management

Interpersonal skills

Stakeholder engagement

Education

Bachelor's degree

Tools

Visio

Lucidchart

Asana

Job description

Project Manager, Business Process Improvement

Our client, a diversified conglomerate, is seeking a proactive Project Manager specializing in Business Process Improvement (BPI). This role is vital for enhancing operational efficiency and streamlining workflows across various departments. You will be responsible for analyzing current processes, identifying bottlenecks, and implementing innovative solutions to drive productivity and reduce costs. The position offers a hybrid work arrangement, balancing collaborative office time in Bogor, West Java, ID , with the flexibility of remote work. The ideal candidate is analytical, results-oriented, and adept at managing change within an organization.

• Lead the analysis of existing business processes across different departments to identify areas for improvement.
• Develop and implement detailed project plans for BPI initiatives, including scope definition, timelines, and resource requirements.
• Design and document new, optimized business processes, ensuring clarity and stakeholder buy-in.
• Manage the implementation of process changes, coordinating with relevant teams and ensuring smooth transitions.
• Measure and track the impact of implemented process improvements using defined KPIs.
• Facilitate workshops and training sessions to educate employees on new processes and methodologies.
• Identify potential risks and challenges associated with process changes and develop mitigation strategies.
• Collaborate with stakeholders at all levels to ensure alignment and support for BPI projects.
• Utilize lean, six sigma, or other relevant methodologies to drive process excellence.
• Prepare regular reports on project progress, outcomes, and recommendations for senior management.

• Bachelor's degree in Business Administration, Management, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in project management, with a strong focus on business process improvement, operational efficiency, or change management.
• Proven experience in analyzing and redesigning business processes using methodologies like Lean or Six Sigma.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, interpersonal, and facilitation skills.
• Proficiency in project management tools and process mapping software (e.g., Visio, Lucidchart, Asana).
• Ability to manage projects in a hybrid work environment.
• Experience in change management and stakeholder engagement is crucial.
• Detail-oriented with a commitment to delivering measurable results.
• Familiarity with the Indonesian business landscape is advantageous.

• Our client offers a competitive salary commensurate with experience and a comprehensive benefits package. This includes health, dental, and vision insurance, along with retirement savings options.
• The hybrid work model provides a good balance between office collaboration and remote flexibility.
• Employees benefit from opportunities for professional development and training in process improvement methodologies.
• Generous paid time off is provided.