Data Center Shift Lead: Operations & Incident Response

PT DigitalLand Services Two; Indonesia; On-site; IDR 120,000,000 - 200,000,000; Full time

Job summary

DayOne seeks a data centre operations technician with a strong mechanical/electrical background and 3+ years of experience. The role requires handling UPS, generators, chillers, and power distribution knowledge, plus fault diagnosis and emergency response capabilities.

Certifications in high/low voltage and HVAC operation are required. The candidate will monitor and improve data centre operations, ensuring safe, efficient facility performance.

Qualifications

• Requires a college degree or higher in mechanical, electrical engineering, automation, refrigeration, or related fields.
• High and low voltage operation certificates and air conditioning operation certificates are required.
• Over 3 years of experience as a data centre operations and maintenance technician.

Responsibilities

• Team Ownership: Arrange and supervise the work of the entire shift team to ensure smooth operations.
• Equipment and Data Review: Review facility equipment inspections conducted by the shift team and verify related operational data.
• Oversee on-site shift handover data, including preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis.
• Systems Analysis: Perform daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, inspection PDA, and data centre management systems.
• Provide improvement suggestions for weak current and BMS systems.
• Training and SOP Compliance: Regularly practice and train according to the plan formulated by the shift supervisor, starting with professional classification and equipment operation.
• Summarize and assess training results and verify the execution of SOP and EOP.
• Incident Management: Record and analyse abnormal duty reports and the handling of abnormal situations.
• Summarize reasons and solutions and generalize successful emergency handling experiences for broader application.

Skills

Team management

Attention to detail

Learning ability

Proficient in computer usage

Education

Engineering degree or higher in mechanical/electrical/automation/refrigeration or related fields

Job description

DayOne seeks a data centre operations technician with a strong mechanical/electrical background and 3+ years of experience. The role requires handling UPS, generators, chillers, and power distribution knowledge, plus fault diagnosis and emergency response capabilities.

Certifications in high/low voltage and HVAC operation are required. The candidate will monitor and improve data centre operations, ensuring safe, efficient facility performance.