Data Center Shift Lead – Operations & Incident Response

DayOne; Batam; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Equal opportunity employer

Inclusive environment

Job summary

DayOne is seeking a data center operations and maintenance technician for Batam, Indonesia. The role focuses on supervising shift teams, reviewing equipment data, and analyzing on-site handover information to ensure accurate operational data and smooth facility operations.

Candidates should have 3+ years in data center ops, strong fault diagnosis, and knowledge of high/low voltage systems, UPS, and chillers. Excellent teamwork and computer proficiency are required.

Qualifications

• College degree or above in mechanical/electrical engineering, automation, refrigeration, or related fields.
• Hold valid high and low voltage operation certificates and air conditioning operation certificates.
• Over 3 years of experience as a data centre operations and maintenance technician.
• Familiarity with the daily maintenance of UPS, generators, chiller units, and other systems.
• In-depth knowledge of the configuration, distribution, and usage of power distribution systems, including high and low-voltage distribution systems, UPS, chillers, fire protection in the data centre.
• Possess fault diagnosis and emergency handling capabilities.
• Strong sense of responsibility and attention to detail.
• Strong learning ability and motivation for self-improvement.
• Good team spirit and team management skills.
• Proficient in computer usage and operation.

Responsibilities

• Team Ownership: Arrange and supervise the work of the entire shift team to ensure smooth operations.
• Equipment and Data Review: Review facility equipment inspections conducted by the shift team and verify related operational data.
• Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.
• Systems Analysis: Perform daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, inspection PDA, and data centre management systems. Provide improvement suggestions for weak current and BMS systems.
• Training and SOP Compliance: Regularly practice and train according to the plan formulated by the shift supervisor, starting with professional classification and equipment operation. Summarize and assess training results and verify the execution of SOP (Standard Operating Procedures) and EOP (Emergency Operating Procedures).
• Incident Management: Record and analyse abnormal duty reports and the handling of abnormal situations. Summarize reasons and solutions and generalise successful emergency handling experiences for broader application.

Skills

HVAC systems

UPS operation

Electrical safety

Fault diagnosis

Team management

Documentation

Data center ops

Education

College degree or above in mechanical/electrical engineering

Job description

DayOne is seeking a data center operations and maintenance technician for Batam, Indonesia. The role focuses on supervising shift teams, reviewing equipment data, and analyzing on-site handover information to ensure accurate operational data and smooth facility operations.

Candidates should have 3+ years in data center ops, strong fault diagnosis, and knowledge of high/low voltage systems, UPS, and chillers. Excellent teamwork and computer proficiency are required.