Shift Lead

PT DigitalLand Services Two; Batam; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT DigitalLand Services Two, a leader in data center operations, seeks a Shift Team Leader to oversee a team of technicians. The role includes ensuring operational efficiency, managing performance, and coordinating with departments to solve challenges.

The ideal candidate will possess a bachelor’s degree in Engineering or IT, with a minimum of 2 years of experience, strong leadership skills, and a commitment to safety protocols.

Qualifications

• Minimum 2 years of experience in data centre operations or a similar role.
• Ability to work in a fast-paced, 24/7 operational environment.
• Knowledge of safety protocols and compliance standards.

Responsibilities

• Lead and manage a team of shift technicians.
• Ensure all data centre operations run smoothly during the shift.
• Prepare detailed shift handover reports.

Skills

Leadership

Communication

Problem-solving

Technical proficiency

Team management

Education

Bachelor’s degree in Engineering or IT

Job description

Overview

DayOne is a global leader in the development and operation of high‑performance data centers. If you are passionate about innovation, technology, and growth, we invite you to be part of our dynamic team.

Responsibilities

• Lead and manage a team of shift technicians, providing guidance and support, fostering collaboration, and conducting performance reviews.
• Ensure all data centre operations run smoothly and efficiently during the shift, monitoring critical services and addressing issues promptly.
• Co‑ordinate with other departments to resolve operational challenges.
• Prepare detailed shift handover reports, conduct shift handover meetings, and ensure information is communicated effectively before the shift ends.
• Ensure compliance with safety protocols, SOPs, and regulatory requirements, conduct safety drills and training, and report incidents.
• Provide technical assistance to the shift team, troubleshoot issues, and coordinate with the technical support team for complex problems.
• Identify opportunities for process improvements, implement best practices, and participate in development programs to enhance skills.

Qualifications

• Bachelor’s degree in Engineering, Information Technology, or a related field.
• Minimum 2 years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast‑paced, 24/7 operational environment.
• Strong problem‑solving and decision‑making abilities.
• Knowledge of safety protocols and compliance standards.

Equal Employment Opportunity Statement

DayOne is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.