Data Center Security Manager

Nscale; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Nscale is seeking a Site Security Manager to lead physical security at the Batam Data Center, ensuring a secure environment for staff, contractors, visitors and customers.

You will manage the Securitas contract, oversee security officers, supervise reception and visitor management, and coordinate incident responses in line with ISO 27001 and SOC 2 expectations.

Qualifications

• Experience managing contract security teams.
• Experience within data centers or critical infrastructure.
• Knowledge of physical security systems.
• Experience managing visitors and customer security requirements.

Responsibilities

• Site Security Management: Manage all physical security operations at Batam and ensure standards.
• Contract Management: Oversee Securitas contract and supervise officers; conduct reviews.
• Reception Operations: Ensure reception operates securely and professionally.
• Visitor Management: Coordinate daytime visitor activity and escorts, record keeping.
• Physical Security: Maintain CCTV, access control and intrusion detection; inspections.
• Security Operations: Coordinate responses to incidents; liaise with emergency services; produce reports.
• Compliance: Support ISO 27001 and SOC 2 audits; maintain security docs.

Skills

Contract security management

Data center/critical infra experience

Physical security systems knowledge

Visitor management experience

Tools

Genetec

Job description

Please note that this role requires you to be on-site in Batam, Indonesia.

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About The Role

The Site Security Manager is responsible for the daily management of all physical security operations at the Batam Data Center. The role ensures that security services meet Nscale standards while maintaining a secure environment for staff, contractors, visitors and customers. The Site Security Manager oversees reception security, visitor management, access control, security patrols and operational readiness while acting as the primary point of contact for day-to-day site security matters.

Responsibilities

Site Security Management

• Manage all physical security operations at Batam
• Ensure security standards are consistently maintained
• Conduct routine inspections of security controls
• Ensure compliance with site procedures

Contract Management

• Manage the Securitas security contract
• Supervise daily performance of security officers
• Conduct performance reviews and service meetings
• Ensure contractual service levels are achieved

Reception Operations

• Ensure reception operates professionally and securely
• Oversee visitor registration and identity verification
• Ensure visitor escorts are available where required
• Maintain visitor records

Visitor Management

• Manage all daytime visitor activity
• Ensure customer visits are coordinated securely
• Ensure contractor access follows approved procedures
• Support VIP visits and government delegations

Physical Security

• Ensure CCTV, access control and intrusion detection systems remain operational
• Conduct physical security inspections
• Report defects and coordinate remedial actions
• Verify perimeter security standards

Security Operations

• Coordinate responses to on-site security incidents
• Liaise with emergency services
• Conduct investigations into physical security events
• Produce incident reports

Compliance

• Support ISO 27001 and SOC 2 audits
• Maintain site security documentation
• Support customer security audits
• Ensure compliance with customer physical security standards

Required

About You

• Experience managing contract security teams
• Experience within data centers or critical infrastructure
• Knowledge of physical security systems
• Experience managing visitors and customer security requirements

Desirable

• Experience supervising reception operations
• Genetec experience
• Security auditing experience
• ISO 27001 or SOC 2 knowledge
• Experience supporting government or hyperscale customer environments

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