Lead end-to-end physical security operations for the data center covering access governance, visitor control, surveillance and access control systems, perimeter security, guard-force management, incident response, and compliance within a multi-tenant colocation environment governed by customer SLAs.
Key Responsibilities
- Own the physical security strategy and daily site operations, safeguarding people, tenants, white space, and critical infrastructure
- Manage and optimize surveillance, access control, visitor management, and intrusion detection systems, including maintenance, testing, evidence retention, and alarm escalation
- Lead internal and contracted security teams for deployment, scheduling, post orders, competency development, and performance management
- Govern customer access controls: background checks, escorting, key management, cabinet/cage access, after-hours operations, and restricted-area authorization
- Liaise with authorities, emergency services, landlords, and internal stakeholders during incidents and major events
- Manage the security budget, vendor contracts, maintenance schedules, and corrective action closure
- Align security practices with recognized information security standards and customer audit requirements
- Hold 24x7 operational accountability in a mission-critical, customer-facing environment
- Participate in incident response, escalations, audits, and emergency exercises
- Ensure compliance with relevant quality, security, safety, and energy management standards, applicable local regulations, and company/customer requirements
- Use approved internal digital systems and follow established operating, maintenance, and change-management procedures
Skills & Experience
- A degree in business, information security, risk management, or a related field is an advantage (equivalent relevant experience will also be considered)
- Recognized physical security and/or information security certifications
- Substantial experience in security management within a critical operating environment; data center experience is an advantage
- Strong working knowledge of surveillance, access control, visitor management, and intrusion detection technologies and best practices
- Proven leadership and team management capability
- Vendor and contract management experience
- Sound understanding of relevant regulatory and compliance requirements
- Demonstrated incident response and crisis management capability