Data Center Reliability & Operations Engineer

Alibaba Cloud; Kota Semarang; On-site; IDR 180,000,000 - 270,000,000; Full time

Job summary

Alibaba Cloud is seeking a Data Center Facilities Engineer to support the safe, reliable operation of mission-critical infrastructure across assigned data center sites. This role covers on-site facilities operations, incident management, maintenance oversight, and continuous improvement of critical systems.

You will collaborate with internal teams and external service providers to ensure operational excellence, risk control, and high availability, focusing on power, cooling, and monitoring

Qualifications

• Bachelor’s degree in Electrical/Mechanical/HVAC or related discipline.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, cooling, fire protection, and DCIM/BMS.
• Proven incident and change management experience.
• Good communication and coordination skills; bilingual/multilingual preferred (Chinese advantage).

Responsibilities

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.
• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Skills

Electrical & Mechanical fundamentals

HVAC systems

Incident management

Communication

Multilingual (Chinese preferred)

Education

Bachelor's degree in Electrical Engineering or related

Tools

BMS/EPMS/DCIM platforms

UPS and generators monitoring

Job description

Alibaba Cloud is seeking a Data Center Facilities Engineer to support the safe, reliable operation of mission-critical infrastructure across assigned data center sites. This role covers on-site facilities operations, incident management, maintenance oversight, and continuous improvement of critical systems.

You will collaborate with internal teams and external service providers to ensure operational excellence, risk control, and high availability, focusing on power, cooling, and monitoring