Daily Worker - Bellman

AccorHotels Indonesia; Jakarta Selatan; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

25hours Hotel Jakarta The Oddbird is seeking a Front Desk/Guest Services associate to warmly welcome guests and manage the lobby with a personal touch. You will assist with arrivals, provide information, and maintain an organized entry area in a fast-paced hotel setting.

Strong English communication, a neat appearance, and a proactive, guest-focused attitude are essential. Fresh graduates are welcome; Indonesian employment rules apply and a clean SIM A is required.

Qualifications

• Basic customer service or front desk experience preferred (not required).
• Strong English communication skills—written and verbal.
• Additional languages or local dialect knowledge is a plus.
• Valid driver's license (SIM A) required.

Responsibilities

• Welcome guests with a warm greeting at the main entrance and be the first friendly face they see.
• Assist guests with opening/closing car and taxi doors and manage the lobby flow.
• Keep the entrance, baggage room and Duty Log organized, up-to-date and welcoming.
• Provide information and assistance to guests as needed, with a personalized touch.
• Remember frequent guests and maintain a high standard of personal presentation and hygiene.
• Coordinate with Security or the Duty Manager if anything suspicious is observed.

Skills

Interpersonal skills

English communication

Fresh graduates welcome

Valid SIM A

Education

High school diploma or equivalent

Job description

25hours Hotel Jakarta The Oddbird is an unconventional, locale story-driven hotel where business meets creative arts, culture, wellness and gastronomy. Nestled in Sudirman Central Business District Jakarta, rising above Ashta Lifestyle Mall, the property features 210 rooms, 135 serviced apartments, vibrant social spaces, lively restaurants and creative corners, designed to welcome anyone to “Come as You Are”.

Job Description

What You'll Be Doing

• Welcome guests with a warm greeting at the main entrance – you'll be the first friendly face they see
• Help manage the driveway and assist guests with opening and closing car and taxi doors
• Keep the entrance and baggage room looking sharp and welcoming
• Handle baggage pick-ups and deliveries promptly and professionally
• Provide helpful information and assistance to guests whenever they need it
• Make an effort to remember guests' names, especially regulars and long-stay visitors – personalised service makes all the difference
• Greet guests as they move through the lobby to create that special, personal touch
• Keep the Duty Log up to date with all job assignments and important matters
• Alert Security or the Duty Manager if you spot anything suspicious

Other Bits and Pieces

• Know your way around our fire and life safety procedures – we take this seriously
• Show up on time in a clean, complete uniform – it matters
• Maintain high standards of personal appearance and hygiene
• Be ready to pitch in with other tasks as the team needs

Qualifications

What We're Looking For

Education & Experience

• High school diploma or equivalent (we love fresh graduates!)
• Strong English communication skills - both written and verbal
• Additional languages or local dialect knowledge is a great plus
• Valid driver's license (SIM A) required

Skills & Personal Qualities

• Natural people person with excellent interpersonal skills
• Detail-focused with a genuine commitment to outstanding service
• Self-starter who brings enthusiasm and positive energy to work
• Professional presentation standards - clean uniform, well-groomed appearance, and good personal hygiene are essential

Additional Information

In compliance with employment laws in Indonesia, this position is only open to Indonesians.

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia