Daily Worker – Bellman

Ennismore; Jakarta Pusat; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

25hours Hotel Jakarta The Oddbird is looking for a friendly Concierge to welcome guests and provide personalised service in a busy lobby. You’ll greet guests, assist with doors, and help manage the entrance experience with warmth and professionalism.

You will maintain the Duty Log, share information about local attractions, and work as part of a team to keep our standards high. Fresh graduates are welcome, and valid SIM A is required for this role.

Qualifications

• High school diploma or equivalent; fresh graduates welcome.
• Strong English communication skills, both written and verbal.
• Additional languages or local dialect knowledge is a plus.
• Valid driver's license (SIM A) required.

Responsibilities

• Welcome guests with a warm greeting at the main entrance.
• Assist guests with opening/closing car and taxi doors.
• Keep entrance and baggage room clean and welcoming.
• Handle baggage pickups/deliveries promptly and professionally.
• Provide helpful information and guest assistance.
• Remember guests' names, especially regulars and long-stay visitors.
• Greet guests in the lobby to add a personal touch.
• Maintain duty log with assignments and matters.
• Alert Security or Duty Manager to any suspicious activity.

Skills

People orientation

Interpersonal skills

Self-starter

Professional presentation

Education

High school diploma or equivalent

Job description

25hours Hotel Jakarta The Oddbird is an unconventional, locale story-driven hotel where business meets creative arts, culture, wellness and gastronomy. Nestled in Sudirman Central Business District Jakarta, rising above Ashta Lifestyle Mall, the property features 210 rooms, 135 serviced apartments, vibrant social spaces, lively restaurants and creative corners, designed to welcome anyone to “Come as You Are”.

Job Description

What You'll Be Doing

• Welcome guests with a warm greeting at the main entrance – you'll be the first friendly face they see
• Help manage the driveway and assist guests with opening and closing car and taxi doors
• Keep the entrance and baggage room looking sharp and welcoming
• Handle baggage pick-ups and deliveries promptly and professionally
• Provide helpful information and assistance to guests whenever they need it
• Make an effort to remember guests' names, especially regulars and long-stay visitors – personalised service makes all the difference
• Greet guests as they move through the lobby to create that special, personal touch
• Keep the Duty Log up to date with all job assignments and important matters
• Alert Security or the Duty Manager if you spot anything suspicious

Other Bits and Pieces

• Know your way around our fire and life safety procedures – we take this seriously
• Show up on time in a clean, complete uniform – it matters
• Maintain high standards of personal appearance and hygiene
• Be ready to pitch in with other tasks as the team needs

Qualifications

What We're Looking For

Education & Experience

• High school diploma or equivalent (we love fresh graduates!)
• Strong English communication skills - both written and verbal
• Additional languages or local dialect knowledge is a great plus
• Valid driver's license (SIM A) required

Skills & Personal Qualities

• Natural people person with excellent interpersonal skills
• Detail-focused with a genuine commitment to outstanding service
• Self-starter who brings enthusiasm and positive energy to work
• Professional presentation standards - clean uniform, well-groomed appearance, and good personal hygiene are essential

Additional Information

In compliance with employment laws in Indonesia, this position is only open to Indonesians.