Daily Worker - Bellman

Accorhotel; Cilandak Timur; On-site; IDR 401,760,000 - 602,640,000; Full time

Job summary

Accorhotel is seeking a friendly front entrance host in Indonesia to welcome guests with warmth and assist with doors, baggage, and guiding visitors. You will maintain a sharp, clean entrance and uniform, handle baggage pickups, and provide helpful information to guests. English skills are essential, and extra languages are a plus.

Fresh graduates welcome. Compliance with safety procedures, punctuality, and a professional appearance are important as you collaborate with a hotel team to ensure

Qualifications

• High school diploma or equivalent; fresh graduates welcome.
• Strong English communication skills (written and verbal).
• Additional languages or local dialect knowledge is a great plus.
• Valid driver’s license (SIM A) required.

Responsibilities

• Greet guests at the main entrance and assist with doors.
• Manage the driveway and assist guests with opening/closing car and taxi doors.
• Keep the entrance and baggage room clean and welcoming.
• Handle baggage pick-ups and deliveries promptly and professionally.
• Provide helpful information and assistance to guests whenever they need it.
• Remember guests' names, especially regulars and long-stay visitors.
• Greet guests as they move through the lobby and maintain a personal touch.
• Keep the Duty Log up to date with assignments and important matters.
• Alert Security or the Duty Manager if anything suspicious is spotted.
• Adhere to fire and life safety procedures and maintain punctuality.
• Present a clean, complete uniform and good personal hygiene.
• Be ready to pitch in with other tasks as the team needs.

Skills

Interpersonal skills

Customer service

English communication

Punctuality

Attention to appearance

Self-motivation

Education

High school diploma or equivalent

Job description

What You\'ll Be Doing

• Welcome guests with a warm greeting at the main entrance - you\'ll be the first friendly face they see
• Help manage the driveway and assist guests with opening and closing car and taxi doors
• Keep the entrance and baggage room looking sharp and welcoming
• Handle baggage pick-ups and deliveries promptly and professionally
• Provide helpful information and assistance to guests whenever they need it
• Make an effort to remember guests\' names, especially regulars and long-stay visitors - personalised service makes all the difference
• Greet guests as they move through the lobby to create that special, personal touch
• Keep the Duty Log up to date with all job assignments and important matters
• Alert Security or the Duty Manager if you spot anything suspicious

Other Bits and Pieces

• Know your way around our fire and life safety procedures - we take this seriously
• Show up on time in a clean, complete uniform - it matters
• Maintain high standards of personal appearance and hygiene
• Be ready to pitch in with other tasks as the team needs

What We\'re Looking For

Education & Experience

• High school diploma or equivalent (we love fresh graduates!)
• Strong English communication skills - both written and verbal
• Additional languages or local dialect knowledge is a great plus
• Valid driver\'s license (SIM A) required

Skills & Personal Qualities

• Natural people person with excellent interpersonal skills
• Detail-focused with a genuine commitment to outstanding service
• Self-starter who brings enthusiasm and positive energy to work
• Professional presentation standards - clean uniform, well-groomed appearance, and good personal hygiene are essential

In compliance with employment laws in Indonesia, this position is only open to Indonesians.