Customs Clearance Staff

Supercargo; Jakarta Utara; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Supercargo is seeking an experienced customs clearance professional to manage daily import/export clearance procedures and related documentation in Indonesia. You will review documents for completeness, monitor progress, and coordinate on-site inspections with customs officers and logistics partners.

Ideal candidates have hands-on experience with Be a Cukai, related authorities, and a proven ability to resolve issues quickly while maintaining accurate records for management visibility.

Qualifications

• Experience in customs clearance and import/export operations in Indonesia.
• Strong understanding of Indonesian customs procedures and regulations.
• Hands-on experience with on-site inspections and coordinating with authorities.

Responsibilities

• Handle daily import/export customs clearance procedures and related documentation.
• Review customs clearance documents for completeness and accuracy.
• Monitor clearance progress and address delays or issues promptly.
• Coordinate on-site inspections with customs officers and other parties.
• Work with Bea Cukai, ports, terminals, warehouses, shipping lines, freight forwarders for smooth clearance.
• Follow up on inspection requests, document amendments, and other customs matters.
• Maintain records of clearance documents and update management on status and issues.

Skills

Customs clearance

Import/export operations

Bea Cukai coordination

Regulatory compliance

Documentation accuracy

Problem solving

Job description

This role involves managing daily import/export customs clearance procedures and related documentation, ensuring compliance with Indonesian customs regulations and coordinating with relevant authorities and logistics partners.

Key responsibilities

Handle daily import/export customs clearance procedures and related documentation

Review customs clearance documents and ensure all required information and supporting documents are complete and accurate

Monitor customs clearance progress and promptly handle any issues or delays that arise during the clearance process

Handle on-site customs inspections, including coordinating inspection arrangements and communicating directly with customs officers and other relevant parties

Coordinate with Customs (Bea Cukai), ports, terminals, warehouses, shipping lines, freight forwarders, and other relevant parties to ensure smooth customs clearance

Follow up on customs inspections, additional document requests, declaration amendments, and other customs-related matters

Maintain proper records of customs clearance documents and provide timely updates to management regarding clearance status and any issues encountered

About you

Previous experience in customs clearance, import/export operations, or a related field in Indonesia is required

Good understanding of Indonesian customs procedures and import/export regulations

Hands-on experience in on-site customs inspections and the ability to communicate and coordinate effectively during the inspection process

Able to independently handle common customs clearance issues and unexpected situations

Familiar with import/export and customs documentation, including Commercial Invoice, Packing List, Bill of Lading (B/L), PIB, and other relevant documents

Responsible, detail-oriented, and capable of working independently with strong communication and problem-solving skills

Previous professional experience working with or within Indonesian Customs (Bea Cukai) is an advantage

Experience working for a customs brokerage, freight forwarding, logistics, or import/export company is preferred