Customs Clearance & Customer Service Lead (PPJK)

RGF HR Agent Indonesia; Jakarta Timur; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

RGF HR Agent Indonesia in Jakarta Timur is seeking a Customs Clearance & Customer Service Staff (PPJK Certified) to join our logistics team. The role focuses on handling import/export declarations, coordinating with customs authorities, and resolving clearance issues to ensure smooth operations.

The ideal candidate holds a Bachelor's degree or higher, has at least 3 years of relevant experience, and possesses PPJK certification.

Qualifications

• Bachelor's degree or higher.
• Business level English for communication with customers and internal stakeholders.
• At least 3 years of work experience in same position.
• Must have PPJK License.

Responsibilities

• Prepare and verify import/export declaration documents
• Liaise and correspond with customs authorities
• Handle customs clearance issues and troubles
• Respond to customer inquiries
• Manage progress of customs clearance procedures
• Report to internal managers
• Other duties as assigned.

Skills

Business English

Customer communication

Education

Bachelor's degree or higher

Job description

RGF HR Agent Indonesia in Jakarta Timur is seeking a Customs Clearance & Customer Service Staff (PPJK Certified) to join our logistics team. The role focuses on handling import/export declarations, coordinating with customs authorities, and resolving clearance issues to ensure smooth operations.

The ideal candidate holds a Bachelor's degree or higher, has at least 3 years of relevant experience, and possesses PPJK certification.