Customer Service Specialist – Setiabudi, Jakarta

United Overseas Bank Limited; Jakarta Selatan; On-site; IDR 60,000,000 - 90,000,000; Full time

Benefits offered by this job

None

Job summary

United Overseas Bank Limited (UOB) Indonesia is seeking a Customer Service (Branch) professional to greet customers, provide guidance, and handle basic servicing requests within the branch environment. You will contribute to revenue initiatives, customer satisfaction, and retention while supporting everyday branch operations.

The role emphasizes inclusivity and a collaborative team culture, with UOB’s commitment to ethical practice and customer-centric service across its regional network.

Qualifications

• Greeting customers in-branch and providing guidance, direction, and assistance.
• Handling basic servicing requests and contributing to revenue and customer satisfaction initiatives.
• Supporting relationship deepening and customer retention efforts.

Responsibilities

• Provide general customer service within the branch environment.
• Assist customers with inquiries, provide product information and guidance.
• Support branch operations and adherence to bank policies.

Job description

United Overseas Bank Limited (UOB) Indonesia is seeking a Customer Service (Branch) professional to greet customers, provide guidance, and handle basic servicing requests within the branch environment. You will contribute to revenue initiatives, customer satisfaction, and retention while supporting everyday branch operations.

The role emphasizes inclusivity and a collaborative team culture, with UOB’s commitment to ethical practice and customer-centric service across its regional network.