Customer Service (Mandarin Speaking)

Concentrix; Kota Yogyakarta; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

Concentrix in Yogyakarta is seeking a full-time Customer Service professional who will support Mandarin-speaking customers at our on-site center. The role focuses on delivering high-quality customer care and ensuring satisfaction through clear communication and problem resolution.

Fluency in Mandarin and strong English-speaking abilities are required, along with solid customer service skills and excellent interpersonal communication to thrive in a dynamic team environment.

Qualifications

• Min bachelor's degree holder.
• Possess fluent Mandarin and excellent English-speaking abilities.
• Have Customer Support, Customer Satisfaction, and Customer Service skills.
• Strong communication and interpersonal skills.

Skills

Fluent Mandarin

Excellent English

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree

Job description

This is a full-time WFO role for a Customer Service (Mandarin Speaking) position at Concentrix in Yogyakarta site. The role involves providing customer support and ensuring customer satisfaction.

Requirements

• Min bachelor's degree holder.
• Possess fluent Mandarin and excellent English-speaking abilities.
• Have Customer Support, Customer Satisfaction, and Customer Service skills.
• Strong communication and interpersonal skills.