Customer Service (Jewellery Representative) - Tangerang

PT Central Mega Kencana; Tangerang; On-site; IDR 78,120,000 - 156,240,000; Full time

Job summary

PT Central Mega Kencana in Tangerang is seeking an experienced Jewellery Representative to promote and sell luxury jewellery brands to high-end customers in the region. You will develop strong client relationships, showcase collections, and drive sales targets while collaborating with the broader team and attending trade shows.

Fluent in Indonesian and English, with a Diploma or Bachelor degree and 1+ years in fashion or luxury retail helping you succeed in this fast-paced role.

Qualifications

• Diploma 3 / Bachelor Degree required for Jewellery Representative.
• Proven ability to communicate clearly and build relationships with customers.
• Strong negotiation and closing skills with a track record of meeting sales targets.
• Fluency in English and Bahasa Indonesia is required.

Responsibilities

• Develop and maintain strong relationships with new and existing customers.
• Showcase jewellery collections with excellent product knowledge and service.
• Achieve individual and team sales targets through proactive prospecting and closing.
• Attend trade shows and exhibitions to promote brands and generate new leads.
• Provide feedback to marketing and product teams to improve offerings.
• Collaborate with the wider sales team to share best practices and support success.

Skills

Excellent communication

Interpersonal skills

Negotiation & closing

English proficiency

Bahasa Indonesia proficiency

Education

Diploma 3 / Bachelor Degree

Job description

Customer Service (Jewellery Representative) - Tangerang

About the role
We are seeking an experienced Jewellery Representative (Sales Consultant) to join our growing team in Frank & Co. As a Jewellery Representative you will be responsible for promoting and selling our prestigious jewellery brands to high-end customers across the region.

What you'll be doing

Develop and maintain strong relationships with both new and existing customers

Showcase our jewellery collections and provide exceptional product knowledge and customer service

Achieve individual and team sales targets through proactive prospecting and closing sales

Attend trade shows and exhibitions to promote our brands and generate new leads

Provide feedback to the marketing and product teams to help improve our offerings

Collaborate with the wider sales team to share best practices and support each other's success

What we're looking for

Minimum education: Diploma 3 / Bachelor Degree (S1) for Jewellery Representative

Proven experience min. 1 years as a sales representative or consultant in fashion, luxury retail industry, automotive, or hospitality

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers

A passion for the retail luxury industry and a deep understanding of high-end fashion products

Strong negotiation and closing skills, with a track record of consistently meeting and exceeding sales targets

Proficiency in both Bahasa Indonesia and English

A positive, customer-centric attitude and the ability to thrive in a fast-paced, target-driven environment

Willing to work in shift hours (Mall Operational Hours) and willing to work 6 days a week (Including Saturday, Sunday & Public Holiday, 1 day off on weekday)

Central Mega Kencana has established its presence in the world of luxury as the biggest retail jewelry company in South East Asia.The corporate history can be stretched back to the late 1970s, during which we took our first step into the realm of diamond. Later, we added more distinctive collections of various gems as the company built more shining reputation in the luxury jewelry market.Now, under the umbrella of Central Mega Kencana, we cater our customers from middle to high-end segments with more varieties of gem and jewelry products, all respectively channeled through the company’s subsidiaries – Mondial Jeweler, Miss Mondial, Frank & Co.,and The Palace.

Central Mega Kencana has established its presence in the world of luxury as the biggest retail jewelry company in South East Asia.The corporate history can be stretched back to the late 1970s, during which we took our first step into the realm of diamond. Later, we added more distinctive collections of various gems as the company built more shining reputation in the luxury jewelry market.Now, under the umbrella of Central Mega Kencana, we cater our customers from middle to high-end segments with more varieties of gem and jewelry products, all respectively channeled through the company’s subsidiaries – Mondial Jeweler, Miss Mondial, Frank & Co.,and The Palace.