Customer Service (Jewellery Representative) - Jakarta

PT Central Mega Kencana; Jakarta Pusat; Vor Ort; IDR 120.000.000 - 240.000.000; Vollzeit

Zusammenfassung

Frank & Co in Jakarta is seeking an experienced Jewellery Representative to promote and sell our prestige jewellery brands to high-end customers across the region.

You will develop relationships, showcase collections with in-depth product knowledge, and strive to hit individual and team sales targets. The role requires strong communication in Indonesian and English and involves shifts at mall locations, including weekends.

Qualifikationen

• Excellent communication and interpersonal skills required.
• Strong negotiation and closing skills.
• Fluency in Bahasa Indonesia and English.

Aufgaben

• Develop and maintain strong relationships with both new and existing customers
• Showcase our jewellery collections and provide exceptional product knowledge and customer service
• Achieve individual and team sales targets through proactive prospecting and closing sales
• Attend trade shows and exhibitions to promote our brands and generate new leads
• Provide feedback to the marketing and product teams to help improve our offerings
• Collaborate with the wider sales team to share best practices and support each other's success

Kenntnisse

Communication

Interpersonal skills

Negotiation

Closing sales

Bilingual (Indonesian & English)

Ausbildung

Diploma 3 / Bachelor Degree (S1) for Jewellery Representative

Jobbeschreibung

Customer Service (Jewellery Representative) - Jakarta

About the role
We are seeking an experienced Jewellery Representative (Sales Consultant) to join our growing team in Frank & Co. As a Jewellery Representative you will be responsible for promoting and selling our prestigious jewellery brands to high-end customers across the region.

What you'll be doing

Develop and maintain strong relationships with both new and existing customers

Showcase our jewellery collections and provide exceptional product knowledge and customer service

Achieve individual and team sales targets through proactive prospecting and closing sales

Attend trade shows and exhibitions to promote our brands and generate new leads

Provide feedback to the marketing and product teams to help improve our offerings

Collaborate with the wider sales team to share best practices and support each other's success

What we're looking for

Minimum education: Diploma 3 / Bachelor Degree (S1) for Jewellery Representative

Proven experience min. 1 years as a sales representative or consultant in fashion, luxury retail industry, automotive, or hospitality

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers

A passion for the retail luxury industry and a deep understanding of high-end fashion products

Strong negotiation and closing skills, with a track record of consistently meeting and exceeding sales targets

Proficiency in both Bahasa Indonesia and English

A positive, customer-centric attitude and the ability to thrive in a fast-paced, target-driven environment

Willing to work in shift hours (Mall Operational Hours) and willing to work 6 days a week (Including Saturday, Sunday & Public Holiday, 1 day off on weekday)

Placement: West Jakarta & Central Jakarta

Central Mega Kencana has established its presence in the world of luxury as the biggest retail jewelry company in South East Asia.The corporate history can be stretched back to the late 1970s, during which we took our first step into the realm of diamond. Later, we added more distinctive collections of various gems as the company built more shining reputation in the luxury jewelry market.Now, under the umbrella of Central Mega Kencana, we cater our customers from middle to high-end segments with more varieties of gem and jewelry products, all respectively channeled through the company’s subsidiaries – Mondial Jeweler, Miss Mondial, Frank & Co.,and The Palace.

Central Mega Kencana has established its presence in the world of luxury as the biggest retail jewelry company in South East Asia.The corporate history can be stretched back to the late 1970s, during which we took our first step into the realm of diamond. Later, we added more distinctive collections of various gems as the company built more shining reputation in the luxury jewelry market.Now, under the umbrella of Central Mega Kencana, we cater our customers from middle to high-end segments with more varieties of gem and jewelry products, all respectively channeled through the company’s subsidiaries – Mondial Jeweler, Miss Mondial, Frank & Co.,and The Palace.