Customer Service

Pranawa Shoes Cleaning

Kota Pekanbaru

On-site

IDR 33,480,000 - 55,800,000

Full time

14 days+

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Job summary

Pranawa Shoes Cleaning in Pekanbaru is seeking a customer service representative to handle inquiries via WhatsApp and in-store, provide service information, and guide customers through closing processes.

You will work with targets, be able to work independently or in a team, and present a neat, professional appearance while delivering friendly and responsive service.

Qualifications

Communicative, friendly, and confident individual.
Able to work with targets.
Detail-oriented, disciplined, and responsible.
Experience using WhatsApp and social media.

Responsibilities

Serve customers through WhatsApp and outlet channels.
Provide information about services.
Conduct follow-up with customers.
Assist with closing processes.
Ensure customers receive friendly and responsive service.

Skills

Communicative

Friendly

Confident

Targets

Team player

Detail-oriented

Neat appearance

Tools

Job description

Serve customers through WhatsApp and outlet, provide service information, conduct follow-up, assist with closing processes, and ensure customers receive friendly and responsive service.

Key responsibilities