Customer Service
CGT New Media
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Bali Fire Shooting Gun in Sanur, Bali is seeking a Customer Service professional to welcome and assist guests with a friendly, professional attitude. The role involves handling inquiries offline and online via Instagram, WhatsApp, and other social media platforms, providing service details, processing reservations, and following up on inquiries.
The ideal candidate has fluent English, at least 1 year of customer service experience, and strong communication skills.
Qualifications
- Fluent in English, both spoken and written.
- Excellent communication and interpersonal skills.
- Friendly, professional, and customer-oriented attitude.
- Able to work independently and as part of a team.
Responsibilities
- Welcome and assist customers with a friendly and professional attitude.
- Handle customer inquiries both offline and online through Instagram, WhatsApp, and other social media platforms.
- Provide accurate information about services, packages, pricing, and booking procedures.
- Assist customers with reservations and follow up on inquiries.
- Handle customer feedback and complaints professionally.
- Ensure a smooth and enjoyable customer experience.
- Coordinate with other team members to fulfill customer needs.
Skills
Tools
Job description
Customer Service position at Bali Fire Shooting Gun in Sanur, Bali. Welcome and assist customers with a friendly and professional attitude, handling inquiries both offline and online through Instagram, WhatsApp, and other social media platforms.
Welcome and assist customers with a friendly and professional attitude
Handle customer inquiries both offline and online through Instagram, WhatsApp, and other social media platforms
Provide accurate information about services, packages, pricing, and booking procedures
Assist customers with reservations and follow up on inquiries
Handle customer feedback and complaints professionally
Ensure a smooth and enjoyable customer experience
Coordinate with other team members to fulfill customer needs
Fluent in English, both spoken and written
Minimum 1 year of experience in Customer Service
Experienced in handling customers both offline and online
Familiar with Instagram, WhatsApp, and other social media platforms
Excellent communication and interpersonal skills
Friendly, professional, and customer-oriented
Able to work independently and as part of a team
Responsible, proactive, and able to solve customer-related issues effectively
Bali Fire Shooting Gun is located in Sanur, Bali, offering an exciting and dynamic environment where customers from around the world visit to experience our services.
Work in a fun and dynamic environment
Meet customers from around the world
Develop your communication and customer service skills
Opportunity for career growth and development
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