Customer Service

Bank Shinhan Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 30,000,000 - 45,000,000; Full time

Job summary

Bank Shinhan Indonesia in Jakarta is seeking a Customer Service representative to provide excellent service, manage customer complaints, and offer information on banking products.

The ideal candidate should have a minimum Diploma (D3) education, 1-2 years of banking experience, and good communication skills. Fluency in English and knowledge of Korean is a plus.

Qualifications

• Minimum Diploma (D3) education, in any major.
• Have 1-2 years experience as a Customer Service in Banking Industry.
• Fresh Graduates with Korean Language Proficiency are welcome to apply.
• Good service attitude and good communication skills.
• MS Office literacy.
• Fluent in English.

Responsibilities

• Provide best service for customers, based on service excellent standard.
• Provide information to customers and non-customers regarding bank products.
• Accommodate and manage customers complaints.

Skills

Customer service excellence

Korean Language Proficiency

Communication skills

MS Office literacy

Education

Diploma (D3) in any major

Job description

Responsibilities

• Provide best service for customers, based on service excellent standard
• Provide information to customers and non-customers regarding bank products
• Accommodate and manage customers complaint

Qualifications

• Minimum Diploma (D3) education, in any major
• Have 1-2 years experience as a Customer Service in Banking Industry
• Fresh Graduate with Korean Language Proficiency are welcome to apply
• Good service attitude and good communication skills
• MS Office literacy
• Fluent in English