Customer Relations Staff

Vplus Global Jakarta; Jakarta Pusat; On-site; IDR 48,000,000 - 72,000,000; Full time

Job summary

Vplus Global Jakarta is seeking a Customer Relations Staff to join our Setiabudi, Jakarta Selatan office. This full-time, on-site role supports daily marketing activities, assists in planning campaigns, and helps prepare promotional materials while ensuring branding consistency.

You will conduct basic market research, help manage social media and digital channels, and support sales initiatives and events targeting potential clients.

Qualifications

• Fresh graduates are welcome, with strong communication skills.
• Strong communication and interpersonal skills with clients.
• Able to interact professionally with prospective and existing clients.
• Willing to learn market research, customer behavior, marketing strategies.
• Comfortable with phone, WhatsApp, digital platforms and meetings.
• Eager to learn client follow-ups and identify needs.
• Proactive, confident, responsible, eager to learn.
• Able to build and maintain positive relationships with clients.
• Target-oriented and motivated to support goals.
• Able to work independently as well as in a team.
• Good organizational and time-management skills.

Responsibilities

• Support daily marketing activities and campaign execution.
• Prepare promotional materials for campaigns.
• Coordinate with internal teams to ensure branding consistency.
• Conduct basic market research on customer behavior.
• Assist in managing social media and digital channels.
• Support sales initiatives and events targeting potential clients.
• Engage with customers and prospects; provide product information.
• Help improve overall customer experience.

Skills

Communication skills

Interpersonal skills

Client engagement

Market research interest

Digital communication

Team collaboration

Time management

Organizational skills

Proactive attitude

Relationship building

Job description

This is a full-time, on-site Customer Relations Staff role based in Setiabudi, Jakarta Selatan, Indonesia. The Customer Relations team member will support daily marketing activities, including assisting in the planning and execution of marketing campaigns, preparing promotional materials, and coordinating with internal teams to ensure consistent branding. The role involves conducting basic market research, helping manage social media and digital channels, and supporting sales initiatives and events targeting potential clients. The Customer Relations professional will also engage with customers and prospects, provide product information, and help improve overall customer experience.

Qualifications

• Preferably based in JABODETABEK.
• Fresh graduates are welcome to apply, especially candidates with strong communication skills and an interest in marketing.
• Good communication and interpersonal skills with the ability to interact professionally with prospective and existing clients.
• Willing to learn about market research, customer behavior, marketing strategies, financial services, and client engagement.
• Comfortable communicating with clients through phone calls, WhatsApp, digital platforms, and face-to-face meetings.
• Willing to learn how to conduct client follow-ups and identify potential customer needs.
• Proactive, confident, responsible, and eager to learn.
• Able to build and maintain positive relationships with clients.
• Target-oriented and motivated to support individual and team goals.
• Able to work independently as well as collaboratively within a team.
• Good organizational and time-management skills.