Customer Relations Specialist

Viction.id; Jakarta Pusat; On-site; IDR 66,960,000 - 89,280,000; Full time

Job summary

Viction.id, located in Jakarta, seeks a full-time on-site Customer Relation Staff to join PT Victory International (Cabang Jakarta Sudirman). You will engage with customers, support market research, assist sales initiatives, and contribute to marketing strategy while delivering excellent service daily.

The role emphasizes teamwork, clear communication, and a professional approach to building customer relationships in a finance/services context.

Qualifications

• Strong communication and customer service skills.
• Experience in market research and sales.
• Knowledge of marketing strategy.
• Ability to work collaboratively in a team environment.
• Bachelor's degree in Marketing, Business, or related field.

Responsibilities

• Handle communications with customers and stakeholders on a daily basis.
• Conduct market research and assist sales activities.
• Contribute to marketing strategy development.
• Provide daily customer service and support.

Skills

Strong communication

Customer service

Market research

Sales

Marketing strategy

Team collaboration

Education

Bachelor's degree in Marketing, Business, or related field

Job description

Viction.id is a digital platform associated with PT. Victory International Branch Jakarta Sudirman. Located in Sudirman, South Jakarta, the company is engaged in services and finance. We aim to introduce our business to the public and invite people to develop themselves in the field to become successful and professional businessmen.

Role Description:

This is a full-time on-site Customer Relation Staff role located in Jakarta at PT Victory International (Cabang Jakarta Sudirman). Customer Relation Officer professional will be responsible for tasks related to communication, market research, sales, marketing strategy, and customer service on a daily basis.

Qualifications:

• Strong Communication and Customer Service skills
• Experience in Market Research and Sales
• Knowledge of Marketing Strategy
• Ability to work collaboratively in a team environment
• Bachelor's degree in Marketing, Business, or related field