Customer Relation

PT Sinotif Indonesia; Jakarta Utara; On-site; IDR 36,000,000 - 72,000,000; Full time

Job summary

PT Sinotif Indonesia is seeking dynamic individuals to join our education-focused team. The role centers on managing student study schedules, communicating with parents, and coordinating learning plans at the Sunter Jakarta Utara site.

The candidate should have at least 1 year in customer relations, be proficient with Google Workspace tools, and thrive under targets while maintaining excellent communication with students and parents.

Qualifications

• Neat and polite appearance.
• Minimum 1 year experience in the field of customer relations.
• Proficient in using G-Sheet, G-Doc, G-Slide, Online Meeting Applications.
• Able to work with targets.
• Have good communication skills and persistence in finding solutions to customer problems.

Responsibilities

• Managing student study schedules including: analyzing, managing capacity, communicating to students' parents and handling changes of student study schedules.
• Involved in preparing student learning plans including: collecting student information, communicating with students' parents, ensuring student learning plans run well.
• Collaborate with all teams, to simplify the process of extending the student study period.

Skills

Customer relations

Communication

Goal-oriented

Teamwork

Tools

G-Sheet

G-Doc

G-Slide

Online Meeting Apps

Job description

PT Sinotif Indonesia needs dynamic individuals who are ready to progress with the company, and have a passion for the world of education and the world of children.

Placement:

Sunter Jakarta Utara

Working hours:

Monday - Friday : 13:30 - 21:15

Saturday : 08:30 - 14:00

Responsibilities

Managing student study schedules includes: analyzing, managing capacity, communicating to students' parents and handling changes of student study schedules.

Involved in preparing student learning plans including: collecting student information, communicating with students' parents, ensuring student learning plans run well.

Collaborate with all teams, to simplify the process of extending the student study period.

Qualification

Neat and polite appearance

Minimum 1 year experience in the field of customer relations

Proficient in using G-Sheet, G-Doc, G-Slide, Online Meeting Applications

Able to work with targets

Have good communication skills and persistence in finding solutions to customer problems