CS / Marketing (Jakarta)

PT Sinergia Worldwide Education; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Sinergia Worldwide Education is seeking a motivated Marketing/Customer Service professional to support enrollment targets and marketing campaigns. The role involves offline and online activities, customer follow-up, and collaboration with CS and Finance teams.

Ideal candidates have a Bachelor degree in relevant fields, 1–2 years of marketing or customer service experience, and strong English skills. The position requires teamwork within a dynamic education-focused environment.

Qualifications

• Bachelor degree required or equivalent.
• 1–2 years experience in Marketing or Customer Service.
• Knowledge of digital marketing is a plus.
• Good communication and negotiation skills.
• Fluent in English (spoken and written).
• Able to work in Marketing team and other departments.
• Able to work under pressure.

Responsibilities

• Meet student enrollment targets by supporting marketing, admin and customer service activities offline and online.
• Carry out marketing and administrative tasks to support campaigns.
• Follow up on customer databases and daily progress reports with CS and Marketing teams.
• Assist after-sales activities including monitoring progress with Finance and CS teams.
• Support other Marketing-related activities as needed.

Skills

Communication

Negotiation

Teamwork

Time management

Under pressure

Digital marketing

English fluency

Education

Bachelor in Economics/Management/Accounting/Business/Marketing/Engineering/IT

Job description

1. Minimum education S1 in Economics, Management, Accounting, Business, Marketing, Engineering, IT (Preference is given to State Universities)

2. Have a minimum of 1-2 years experience in the field of Marketing (offline/online) or Customer Service, preferably in the field of education.

1. Have a Decent knowledge of Digital Marketing will be a plus.

2. Have knowledge and understanding about education (mainly about homeschooling).

3. Have good communication and negotiation skills.

4. Fluent in English both oral and written.

5. Able to work together in the Marketing team and other departments.

6. Able to work under pressure.

7. Energetic, honest, neat with excellent time management.

8. Meet student enrollment targets by doing work that supports customer service, admin and marketing offline activities including: marketing offline, making offers, promotions, canvassing, etc.

9. Carry out administrative activities that support marketing activities.

10. Following the mutually agreed marketing schedule and activities.

11. Conduct daily progress reports or daily activities reports with the CS and Marketing teams.

12. Follow up on customer databases.

13. Assisting after sales service activities, including assisting in monitoring fitting outs, payment progress to the Finance Department, student registration processes with the CS team.

14. Assisting activities related to Marketing

Sinergia Worldwide Education is an organization which emphasizes quality education, provides various services for the people of Indonesia has global competence. Sinergia provides education supports for formal / informal students, teacher and people who love education with the academic and ethical foundation necessary to excel in school and in life.

Our school’s programs focus sharply on an early acquisition of fundamental skills in the core subjects of English, Math, Science and Social studies, beside have strong character and leadership.

Sinergia Worldwide Education is an organization which emphasizes quality education, provides various services for the people of Indonesia has global competence. Sinergia provides education supports for formal / informal students, teacher and people who love education with the academic and ethical foundation necessary to excel in school and in life.

Our school’s programs focus sharply on an early acquisition of fundamental skills in the core subjects of English, Math, Science and Social studies, beside have strong character and leadership.