Customer-Centric Shoes Sales Associate — Upsell & Service

PT Everbesindo Surya Jaya; Gorontalo; On-site; IDR 27,900,000 - 44,640,000; Full time

Job summary

The Everbest Group is seeking a Sales Associate to support customers in our store. You will answer questions about products, pricing, and promotions, process transactions, and ensure a smooth checkout experience. You will also recommend products, upsell when appropriate, and strive to meet or exceed sales targets.

Maintain product knowledge, assist with stock, and collaborate with team members to follow store procedures and guidelines. Prior experience in retail or customer service is a plus.

Qualifications

• Minimum high school diploma (or equivalent).
• Prior experience in retail, sales, or customer service is a plus.

Responsibilities

• Answer questions about products, pricing, and promotions.
• Handle complaints or direct them to supervisors.
• Recommend products and upsell when appropriate.
• Meet or exceed sales targets.
• Process transactions using POS systems.
• Handle cash, credit, and digital payments.

Skills

Customer service

Sales

Upselling

POS handling

Communication

Education

High school diploma

Tools

POS systems

Job description

The Everbest Group is seeking a Sales Associate to support customers in our store. You will answer questions about products, pricing, and promotions, process transactions, and ensure a smooth checkout experience. You will also recommend products, upsell when appropriate, and strive to meet or exceed sales targets.

Maintain product knowledge, assist with stock, and collaborate with team members to follow store procedures and guidelines. Prior experience in retail or customer service is a plus.