Retail Sales Specialist - Customer Experience & Merchandising

PT Citius Solusi Indonesia (Jakarta); Bekasi; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT Citius Solusi Indonesia (Jakarta) is seeking a Retail Associate in Bekasi to deliver friendly, solution-focused service and provide product information. You will handle POS transactions, assist with inventory, and maintain attractive store displays.

Fresh graduates are welcome, with up to 1 year of experience in fashion retail preferred. Shifts including evenings & weekends are required to meet service targets in a fast-paced environment.

Qualifications

• Diploma or Bachelor's degree with minimum GPA 3.00 (preferred).
• Fresh graduates are welcome to apply.
• Maximum 1 year of work experience, preferably in fashion retail.
• Willing to work shifts, including evenings and weekends. Excellent communication and attention to detail.

Responsibilities

• Deliver friendly, solution-focused service to ensure customer satisfaction.
• Provide clear product information, respond to inquiries, and offer tailored recommendations.
• Process transactions at POS accurately (cash, card payments, and returns).
• Receive, unpack, and arrange new inventory according to procedures.
• Organise shelves, maintain product displays, and keep the store environment clean and tidy.
• Meet individual and team performance targets based on service standards.

Skills

Fresh graduates welcome

Shift work

Fast-paced environment

Customer service orientation

Education

Diploma/Bachelor’s degree (min GPA 3.00)

Job description

PT Citius Solusi Indonesia (Jakarta) is seeking a Retail Associate in Bekasi to deliver friendly, solution-focused service and provide product information. You will handle POS transactions, assist with inventory, and maintain attractive store displays.

Fresh graduates are welcome, with up to 1 year of experience in fashion retail preferred. Shifts including evenings & weekends are required to meet service targets in a fast-paced environment.