Cross-Border Payments Operations Specialist

Standard Chartered; Indonesia; Hybrid; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Wellbeing support

Job summary

Standard Chartered Indonesia is seeking an Operations professional to join our cross-border payments team. You will process cross-border payment transactions, investigate issues, perform reconciliations, and ensure compliance with regulatory and internal standards.

The role emphasizes accuracy, timely processing, and operational excellence in a highly regulated environment. The ideal candidate has a bachelor's degree and at least 2 years in payments, transaction processing, or banking

Qualifications

• Bachelor's degree in any discipline.
• Minimum 2 years of experience in cross-border payments, transaction processing, or banking operations.
• Sound understanding of payment processing workflows and operational controls.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work effectively in a fast-paced and highly regulated environment.
• SPPUR certification will be an added advantage.

Responsibilities

• Process and manage cross-border payment transactions, electronic fund transfers, and book transfers accurately and efficiently.
• Review and verify transactions to ensure completeness, accuracy, and compliance with operational procedures.
• Investigate and resolve payment failures, discrepancies, and transaction-related issues within agreed service levels.
• Perform daily reconciliations and operational reporting to ensure data integrity and processing accuracy.
• Monitor operational activities to identify risks, discrepancies, and potential operational losses.
• Ensure adherence to internal policies, regulatory requirements, and risk management standards.
• Provide operational support and timely resolution of inquiries from internal stakeholders.
• Support audits, governance activities, regulatory reporting, and maintenance of operational documentation and procedures.
• Participate in system enhancements, testing activities, business continuity planning (BCP), and process improvement initiatives.

Education

Bachelor's degree

Job description

Standard Chartered Indonesia is seeking an Operations professional to join our cross-border payments team. You will process cross-border payment transactions, investigate issues, perform reconciliations, and ensure compliance with regulatory and internal standards.

The role emphasizes accuracy, timely processing, and operational excellence in a highly regulated environment. The ideal candidate has a bachelor's degree and at least 2 years in payments, transaction processing, or banking