CRM Intern

Ematic Solutions; Jakarta Pusat; On-site; IDR 66,960,000 - 89,280,000; Full time

Benefits offered by this job

Competitive pay

Flat culture

Diverse international team

Growth opportunities

Job summary

Ematic Solutions in Jakarta invites an AI-savvy CRM internship candidate to join a lean, innovative team. You’ll work hands-on with AI-powered tools, CRM platforms, and multi-market campaigns, delivering real impact for leading organizations.

Expect a fast-paced environment that rewards learning and growth in AI-driven marketing. Open to fresh graduates or final-year students, the role offers hands-on experience across email, push, SMS and automation, with opportunities to grow in a dynamic,

Qualifications

• Open to fresh graduates or final-year students for a full-time internship.
• Good organizational and communication skills; detail-oriented; able to multitask.
• Proactive, team-oriented with interest in CRM and AI tools.
• Familiarity with AI concepts and tools is a plus.

Responsibilities

• Assist with the setup and monitoring of CRM campaigns.
• Support in A/B testing and data collection.
• Assist in gathering marketing data and preparing simple reports.
• Explore marketing technologies and assist integration of new tools.
• Collaborate with CRM consultants and team members.
• Observe client meetings to understand client management.
• Support cross-channel marketing initiatives.

Skills

Organizational skills

Communication skills

Attention to detail

Multi-tasking

Proactive

Team-oriented

Interest in AI tools

Education

Relevant field degree (e.g., Marketing, IT, CS)

Fresh graduates or final-year students

Tools

AI tools familiarity (ChatGPT, Gemini)

CRM platforms exposure

Job description

Important: Ematic Solutions will never request any form of payment during our hiring process. All official communication from our team will always come from an @ematicsolutions.com email address.

About Us

Ematic Solutions is pioneering Southeast Asia’s AI Agency model, moving beyond a traditional digital agency to a company engineered for the AI age. Our mission is to infuse AI into everything we do, helping organizations build and optimize high-ROI digital ecosystems. We’re looking for AI-savvy, forward-thinking individuals who are excited to shape the future of marketing with us.

What Sets Ematic Solutions CRM team apart?

• Unparalleled Platform Diversity: Ematic Solutions offers you access to an extensive array of international Martech platforms, specializing in B2C CRM tools. Our exclusive partnerships with leading platforms like Klaviyo, Iterable, Campaign Monitor, Mailjet, Mailchimp, OneSignal, Optimonk, and various Customer Data Platforms (CDP), provide you the tools to craft tailored solutions that meet each client's unique needs, enhancing your adaptability and expertise.
• Comprehensive Campaign Strategy Experience: Dive deep into the nuances of CRM communication across multiple channels such as email, push, SMS, and automation. You'll engage in continuous performance tracking and optimization, pushing campaigns beyond client expectations and refining your strategic skills.
• Data-Driven Expertise: At the core of our strategies is our ability to transform data into actionable insights. You'll manage complex databases, leverage customer data for strategic decisions, and use analytics to forecast trends, keeping our clients ahead in a competitive landscape.
• Holistic Marketing Integration: Learn how CRM connects with broader marketing efforts, including social media, performance marketing, and SEO. Through strategic collaboration, you'll see how different marketing components enhance the customer journey, offering you a comprehensive view of integrated marketing strategies.

What's The Gig?

In this role, you’ll be part of a lean, innovative, and profitable team that’s engineered for the future of marketing. You’ll work hands-on with AI-powered tools, scalable service models, and multi-market campaigns, delivering real impact for leading organizations. Expect a fast-paced environment where you’ll learn, experiment, and grow as we embed AI into everything we do — from strategy to execution.

Your Responsibilities Will Include

• Campaign Management: Assist with the setup and monitoring of CRM campaigns, ensuring they adhere to timelines and quality standards.
• A/B Testing: Help prepare materials and collect data for A/B testing under close supervision, learning about its effects on campaign effectiveness.
• Data Management and Analysis: Support in gathering marketing data and participate in the basic analysis of campaign results. Help in preparing simple reports that contribute to campaign optimizations.
• Marketing Technologies Exploration: Assist in the review of existing CRM channels like email marketing, push notifications, in-app messages, and SMS. Participate in basic research on best practices and support the supervised integration of new technologies.
• Team Collaboration: Collaborate with CRM consultants and other team members, gaining insights into CRM management and day-to-day operations.
• Client interaction: Observe client meetings to gain a basic understanding of client management and communication.
• Cross-Channel Marketing Initiatives: Support more experienced team members in the development and implementation of cross-channel marketing tactics, learning about their planning and execution.

What We’re Looking For

• Experience: Open to fresh graduates or final-year students in a relevant field who are available for a full-time internship.
• Skills: Good organizational and communication skills, attention to detail, and the ability to manage multiple tasks.
• Personal Attributes: Proactive, team-oriented individuals with a strong interest in CRM. Ideal candidates are eager to learn and apply CRM technologies and strategies to drive business success.
• Interest in and familiarity with AI tools (e.g., ChatGPT, Gemini) and a basic understanding of AI concepts such as LLMs, prompting, and AI agents. You’ll have opportunities to apply these skills in real projects and grow your expertise with us.

What We Offer

• Be exposed to and grow your knowledge across the Digital Marketing ecosystem, including Performance Marketing, SEO, Content Marketing, CRM and more
• Competitive pay with an attractive, long-term compensation model
• A flat and open culture that nurtures entrepreneurism and wants to unlock the best version of you.
• Work with a diverse team of smart people who are also fun after work.
• Opportunity to interact with colleagues from different countries and cultures.