Consumer Science Consultant

Permata Indonesia; Jakarta Utara; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Permata Indonesia seeks a Consumer Science Consultant to design and execute qualitative and quantitative consumer research studies from concept to final reporting. The role champions a consumer-first mindset and translates insights into actionable product and business decisions.

You will collaborate with cross-functional teams including Product Development, Marketing, and R&I, and manage multiple projects with tight deadlines.

Qualifications

• Master's degree in Marketing, Consumer Behaviour, or related field.
• 6–9 years of experience in qualitative and quantitative consumer research.
• Experience on agency and client side is a plus.
• Strong passion for understanding consumer behaviour and translating insights into action.
• Excellent communication, interpersonal, and presentation skills.

Responsibilities

• Design and execute both qualitative and quantitative consumer research studies from initial concept through final reporting.
• Identify consumer needs, preferences, behaviors, and motivations.
• Ensure consumer insights are incorporated into product and business decisions.
• Analyze and synthesize research findings into clear, actionable recommendations.
• Collaborate with cross-functional stakeholders including Product Development, Marketing, R&I, and others.
• Collaborate with external research agencies from briefing to reporting.
• Stay up to date with emerging trends, technologies, and methodologies in consumer research.

Skills

Project management

Communication

Stakeholder influence

Data visualization

Data analytics

Neuroscience research

Predictive analysis

Education

Master's degree in Marketing/Consumer Behaviour

Tools

Data analysis tools

Visualization tools

Job description

Consumer Science Consultant: Design and execute both qualitative and quantitative consumer research studies from initial concept through to final reporting. Champion Consumer-Centricity: Embed a strong consumer-first mindset throughout the product development process by identifying consumer needs, preferences, behaviors, and motivations, and ensuring these insights are incorporated into product and business decisions. Translate Insights into Action: Analyze and synthesize qualitative and quantitative research findings into clear, compelling insights and actionable recommendations.

Key responsibilities

Design and execute both qualitative and quantitative consumer research studies from initial concept through to final reporting

Identify consumer needs, preferences, behaviors, and motivations

Ensure consumer insights are incorporated into product and business decisions

Analyze and synthesize qualitative and quantitative research findings into clear, compelling insights and actionable recommendations

Work closely with cross-functional stakeholders, including Product Development, Marketing, R&I, and other relevant teams

Collaborate with external research agencies to ensure effective project execution from briefing and research design through to reporting

Stay up to date with emerging trends, technologies, and methodologies in consumer research

About you

Masters in Marketing, Consumer Behaviour, or a related field

6-9 years of experience in qualitative and quantitative consumer research, ideally with experience on both the agency and client side

A genuine passion for understanding consumer behaviour and translating insights into action

Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines

Excellent communication (written and oral), interpersonal, and presentation skills

Proven ability to influence and build consensus among cross-functional teams

Experience with data analysis and visualization tools is a plus

Experience with behavioural/neuroscience research, predictive analysis, and advanced data analytics is a strong advantage