Community Relations Officer

Sherman Mineral Indonesia; Aceh; On-site; IDR 401,760,000 - 669,600,000; Full time

Job summary

Sherman Mineral Indonesia is seeking a Community Relations Specialist to build and maintain relationships with local communities, village leaders, and government around the mining site. You will act as the main liaison between the company and external stakeholders, manage CSR programs, handle complaints, coordinate socialization activities, and monitor conditions that may affect operations.

The ideal candidate has a bachelor's degree in communications or related field, 2–4 years in community

Qualifications

• Bachelor's degree in Communications, Social Sciences, Public Relations, or related field.
• 2–4 years of experience in Community Relations/Development, preferably in mining, oil & gas, or plantation industries.
• Strong understanding of local culture, customs, and social dynamics in Aceh (Acehnese-speaking candidates are highly preferred).
• Willing to be placed and stay on-site in Aceh (remote/mining area).
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Good communication skills in Bahasa Indonesia and English (written and verbal).
• Familiar with CSR program design, monitoring, and reporting.
• Able to work independently in a remote environment and adapt to field conditions.

Responsibilities

• Build and maintain positive relationships with local communities, village leaders (tokoh masyarakat), and local government around the mining site
• Act as the main liaison between the company and external stakeholders, including community members, NGOs, and local authorities
• Manage community development (CSR) programs and monitor their implementation and impact
• Handle community complaints, grievances, and social issues in a timely and professional manner
• Coordinate socialization activities, public consultations, and community meetings related to company operations
• Monitor social, political, and security conditions around the site that may affect operations
• Prepare reports on community relations activities, issues, and CSR program progress
• Liaise with government agencies for permits, community-related regulations, and compliance matters
• Support crisis and conflict management involving community-related issues

Skills

Interpersonal skills

Negotiation

Conflict resolution

Communication

Stakeholder engagement

Education

Bachelor's degree in Communications, Social Sciences, Public Relations, or related field

Job description

Build and maintain positive relationships with local communities, village leaders (tokoh masyarakat), and local government around the mining site

Act as the main liaison between the company and external stakeholders, including community members, NGOs, and local authorities

Manage community development (CSR) programs and monitor their implementation and impact

Handle community complaints, grievances, and social issues in a timely and professional manner

Coordinate socialization activities, public consultations, and community meetings related to company operations

Monitor social, political, and security conditions around the site that may affect operations

Prepare reports on community relations activities, issues, and CSR program progress

Liaise with government agencies for permits, community-related regulations, and compliance matters

Support crisis and conflict management involving community-related issues

Requirements

Bachelor's degree in Communications, Social Sciences, Public Relations, or related field

Minimum 2–4 years of experience in Community Relations/Community Development, preferably in mining, oil & gas, or plantation industries

Strong understanding of local culture, customs, and social dynamics in Aceh (Acehnese-speaking candidates are highly preferred)

Willing to be placed and stay on-site in Aceh (remote/mining area)

Excellent interpersonal, negotiation, and conflict-resolution skills

Good communication skills in Bahasa Indonesia and English (written and verbal)

Familiar with CSR program design, monitoring, and reporting

Able to work independently in a remote environment and adapt to field conditions