Cold Chain Business Development Assistant Manager

Ninja Xpress; Jakarta Pusat; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

Ninja Van is a tech-enabled logistics company that serves Southeast Asia. We are seeking a sales professional to grow cold chain product sales for both B2C and B2B customers, build a strong pipeline, and close deals.

You will reach out to new customers, promote the benefits of our cold chain solution, and collaborate with Marketing, Operations, and Product to tailor the offering to customer needs. This role demands a proactive, fast-paced approach and focus on customer satisfaction.

Qualifications

• 3+ years of sales experience in 3PL/logistics with a focus on cold chain.
• Proven ability to generate leads and build a new business line independently.
• Proficient with Google Workspace and dashboards like Salesforce or Metabase.
• Strong communication, negotiation, and problem-solving skills.
• Proactive, goal-driven, and comfortable in a fast-paced environment.

Responsibilities

• Create and run sales plans to grow cold chain product sales for B2C and B2B.
• Find and reach out to new customers through research and direct approaches.
• Promote the benefits of our cold chain product.
• Build good relationships with customers and give great service.
• Solve customer problems quickly and ensure satisfaction.
• Work with Marketing, Operations, and Product teams to improve our cold chain product based on customer needs.
• Handle the full sales process from start to finish.

Skills

Sales experience

Lead generation

Google Workspace

Salesforce / Metabase

Negotiation

Communication

Proactive mindset

Tools

Salesforce

Metabase

Job description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Job Description

• Create and run sales plans to grow cold chain product sales for B2C and B2B customers.
• Find and reach out to new customers through research and direct approaches.
• Promote the benefits of our cold chain product
• Build good relationships with customers and give great service.
• Solve customer problems quickly and make sure they are satisfied.
• Work with Marketing, Operations, and Product teams to improve our cold chain product based on customer needs.
• Handle the full sales process from start to finish.

Requirements

• 3+ years of sales experience, preferably in 3PL, logistics, or supply chain, with a focus on cold chain logistics.
• Proven ability to generate leads and build a new business line independently.
• Skilled in using Google Workspace (Drive, Docs, Sheets, Slides, Calendar, Gmail) and dashboards like Salesforce or Metabase.
• Strong communication, negotiation, and problem-solving skills.
• Proactive, goal-driven, and comfortable in a fast-paced environment.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.