CNQ Dashboard Architect: KPI Trends & Geo Alerts

PT ELISTEC INFORMATIKA UTAMA; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT ELISTEC INFORMATIKA UTAMA is seeking a Monitoring – CNQ Dashboard & Visualization professional with intermediate experience in dashboard development, data visualization, or network monitoring. You will create and maintain CNQ dashboards to monitor network performance and customer experience.

You will visualize KPI and QoE metrics through interactive dashboards, including geographic patterns, drill-down views, and data from PM/KPI, CDR/xDR, OSS/NMS.

Qualifications

• Intermediate experience in dashboard development or data visualization.
• Experience with CNQ dashboards and KPI/QoE analysis.
• Proficiency in SQL for data extraction.
• Knowledge of geographic visualizations and drill-down capabilities.

Responsibilities

• Create, maintain, and analyze CNQ dashboards to monitor network and customer experience performance.
• Visualize and analyze network KPI and QoE metrics through interactive dashboards.
• Create trend visualizations to monitor performance changes over time.
• Configure and analyze alerts or threshold-based indicators to identify potential network degradation or abnormal conditions.
• Work with geographic/map-based visualizations to identify performance issues across regions, sites, cells, or other network areas.
• Create drill-down views from high-level KPIs to detailed dimensions such as region, site, cell, service, or time period.
• Integrate data from sources such as PM/KPI, CDR/xDR, OSS/NMS, traffic, and QoE data into dashboards.
• Select appropriate charts, tables, maps, filters, and visual indicators based on analytical requirements.
• Familiar with dashboard tools such as Power BI, Tableau, Grafana, Qlik, or similar platforms.
• Proficient in SQL for data extraction and Python/Pandas for data preparation and analysis is an advantage.
• Perform dashboard validation and data quality checks to ensure metrics are accurate.
• Present dashboard findings and highlight trends, anomalies, alerts, and areas requiring further investigation.

Skills

Dashboard development

Data visualization

Network monitoring

CNQ dashboards

KPI and QoE analysis

Trend visualizations

Alerts and thresholds

Geographic visualizations

Drill-down dashboards

SQL

Python/Pandas

Data integration

Power BI

Tableau

Grafana

Qlik

Data quality checks

Presentation of findings

Tools

Power BI

Tableau

Grafana

Qlik

SQL

Python

Job description

PT ELISTEC INFORMATIKA UTAMA is seeking a Monitoring – CNQ Dashboard & Visualization professional with intermediate experience in dashboard development, data visualization, or network monitoring. You will create and maintain CNQ dashboards to monitor network performance and customer experience.

You will visualize KPI and QoE metrics through interactive dashboards, including geographic patterns, drill-down views, and data from PM/KPI, CDR/xDR, OSS/NMS.