Cloud Transformation Lead - Customer Solutions

Amazon; Jakarta Pusat; On-site; IDR 1,200,000,000 - 1,800,000,000; Full time

Job summary

Amazon Web Services Indonesia is seeking a Sr. Customer Solutions Manager to lead complex migration and transformation programs from strategy through execution.

You will partner with sales, solutions architecture, support, product, professional services, and partners to deliver cloud modernization with measurable outcomes. You will serve as a trusted advisor, translating business objectives into actionable adoption roadmaps, coaching teams, and driving initiatives across IT and business units to

Qualifications

• 5+ years leading large technical or engineering programs.
• 3+ years of customer-facing work with technologists or partners.
• Experience leading cross‑functional transformation projects.
• Experience delivering complex projects on time with measurable value.
• Engineering, IT, or program management background.

Responsibilities

• Lead cloud transformation programs across IT, operations, and business units.
• Act as the single-threaded leader for migrations and strategic initiatives.
• Translate requirements into adoption roadmaps aligned with objectives.
• Maintain knowledge of AI and cloud technologies to identify opportunities.
• Mentor teams and share best practices for delivery.

Skills

Program leadership

Customer-facing

Cross-functional collaboration

Cloud / AWS familiarity

Project management

Education

Engineering or IT degree

PMP / Agile certification

Tools

AWS services

Solution architecture

Project management tools

Job description

Amazon Web Services Indonesia is seeking a Sr. Customer Solutions Manager to lead complex migration and transformation programs from strategy through execution.

You will partner with sales, solutions architecture, support, product, professional services, and partners to deliver cloud modernization with measurable outcomes. You will serve as a trusted advisor, translating business objectives into actionable adoption roadmaps, coaching teams, and driving initiatives across IT and business units to