Cloud Engineer: GCP & VMware Infra Reliability

Thales; Jakarta Pusat; On-site; IDR 300,000,000 - 540,000,000; Full time

Job summary

Thales invites a cloud infrastructure engineer to join our Jakarta-based operations. You will manage day-to-day health of Private Cloud (VMware) and GCP, ensuring high availability for critical services across ITIL-driven environments.

You will troubleshoot OS, containers, networks, and storage, implement automation with Terraform and Ansible, and work closely with DevOps and SRE teams to raise reliability and reduce toil. English fluency required; international collaboration expected.

Qualifications

• 3+ years in cloud infrastructure or system administration required.
• Hands-on experience with VMware Private Cloud and/or Public Cloud (GCP preferred).
• Strong networking, backup, OS, and storage fundamentals.
• Experience in ITIL-driven environments (Incident, Change, Problem).
• Fluent in English and able to work in an international environment.

Responsibilities

• Ensure day-to-day health of cloud infrastructure (Private Cloud based on VMware, GCP-based Public Cloud).
• Troubleshoot infrastructure-related issues (OS, container, network, middleware, storage).
• Act as Level 2 support for incidents and service requests.
• Monitor system health, analyze logs, and perform root cause analysis using GCP Cloud monitoring and Prometheus/Grafana.
• Set Up and fine-tune alerts on usual Prometheus metrics.
• Perform routine maintenance (patching, upgrades, backups).
• Participate in change planning, testing, and execution (within Change Management process).
• Assist with capacity planning, costs and performance optimization.
• Contribute to the standardization of cloud infrastructure components.
• Maintain technical documentation and operational procedures.
• Enforce security policies: access control, hardening, vulnerability remediation.
• Work closely with internal DevOps and SRE teams to improve reliability and automation.
• Participate in post-incident reviews and problem management.
• Support the transition of new applications into operations.
• Identify and propose improvements to reduce operational toil, promoting Infrastructure as code.

Skills

Cloud engineering

VMware

GCP

Kubernetes

Docker

Ansible

Terraform

Prometheus

Grafana

Shell

Python

English

ITIL

Incident management

Tools

VMware

GCP

Kubernetes

Helm

Docker

FluxCD

Jenkins

GitLab CI

Ansible

Terraform

ServiceNow

Prometheus

Grafana

Bash

PowerShell

Job description

Thales invites a cloud infrastructure engineer to join our Jakarta-based operations. You will manage day-to-day health of Private Cloud (VMware) and GCP, ensuring high availability for critical services across ITIL-driven environments.

You will troubleshoot OS, containers, networks, and storage, implement automation with Terraform and Ansible, and work closely with DevOps and SRE teams to raise reliability and reduce toil. English fluency required; international collaboration expected.