ADMIN KLINIK ORTHODONTIS

PT. DUTA PERSADA INDONESIA; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 22,320,000 - 39,060,000; Full time

Job summary

PT. DUTA PERSADA INDONESIA in Medan is seeking a clinic receptionist and administrator to manage patient registration, scheduling, records, billing, and front desk operations.

You will handle appointment confirmations, reminders, and maintain confidential health records while processing payments and supporting inventory and overall clinic administration.

Qualifications

• Experience in a health clinic or medical environment preferred.
• Excellent verbal and written communication with a friendly, professional demeanor.
• Strong data handling, confidentiality, and basic accounting skills.

Responsibilities

• Manage patient registration and admission, including data updates.
• Coordinate appointment scheduling, confirmations, and reminders.
• Maintain organized patient files and ensure confidentiality.
• Process billing and manage payments and financial records.
• Answer questions and provide information about clinic services.
• Oversee front desk operations and clinic inventory.

Skills

Communication

Scheduling

Billing

Records management

Confidentiality

Education

SMA/SMK or equivalent

Health administration background

Tools

MS Office

Clinic software

Social media management

Job description

This is a clinic receptionist and administrative role responsible for managing patient registration, scheduling, records, billing, and front desk operations.

Key responsibilities

Manage patient registration and admission, including updating personal data and medical history

Handle appointment scheduling, patient confirmation, and reminders via phone or digital messages

Maintain organized patient files and ensure confidentiality of health information

Process billing, handle payments, and manage patient financial records accurately

Answer patient questions and provide information about clinic services professionally

Manage inventory of equipment and office supplies needed for clinic operations

Ensure the reception area remains neat, professional, and welcoming to patients

About you

Minimum SMA/SMK education or equivalent, with preference for administration, health, or business background

Minimum 1-2 years of experience in administration, particularly in health clinics or medical environments

Excellent communication skills, both verbal and written, with a friendly and professional demeanor

Computer proficiency, including managing clinic social media and content creation capabilities

Ability to handle sensitive data while maintaining confidentiality and compliance with health regulations

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Clinic Administrator?
• Which of the following types of qualifications do you have?
• Do you have experience in an administration role?

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