Client-Facing Telecom Solutions Architect

Flintex Consulting; Indonesia; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Flintex Consulting is seeking a Technical Consultant to design, implement, and optimize Customer solutions in client environments. You'll translate business requirements into scalable technical architectures and collaborate with delivery teams, partners, and pre-sales to ensure successful deployments.

You will lead end-to-end project delivery, troubleshoot complex issues, and provide training to client stakeholders while contributing to knowledge bases and reusable frameworks.

Qualifications

• 4+ years of experience in telecom / contact center / enterprise application implementation.
• Web services (REST/SOAP), APIs, and integrations
• Hands-on experience deploying applications on AWS/Azure/GCP or any cloud platforms.

Responsibilities

• Engage with customers to understand business requirements and translate them into technical solution architectures.
• Prepare solution design documents, architecture diagrams, and integration flows.
• Support pre-sales teams with technical inputs, demos, and solution positioning.
• Lead end-to-end implementation lifecycle including configuration, deployment, and go-live for Company Solutions in customer environments and company lab.
• Diagnose and resolve complex application, integration, and infrastructure issues.
• Collaborate with customer IT, business teams, and vendors to drive workshops and SIT/UAT support.

Skills

REST/SOAP APIs

Cloud deployment

SQL & database troubleshooting

Solution design & architecture

客户沟通与顾问能力

Tools

Prometheus

Grafana

ELK

Splunk

Job description

Flintex Consulting is seeking a Technical Consultant to design, implement, and optimize Customer solutions in client environments. You'll translate business requirements into scalable technical architectures and collaborate with delivery teams, partners, and pre-sales to ensure successful deployments.

You will lead end-to-end project delivery, troubleshoot complex issues, and provide training to client stakeholders while contributing to knowledge bases and reusable frameworks.