Client-Facing Service Delivery Lead – Drill Bits

Baker Hughes; Indonesia; On-site; IDR 300,000,000 - 420,000,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Disability programs

Tailored financial programs

Wellbeing and work-life balance

Job summary

Baker Hughes is seeking a Service Delivery Coordinator – Drill Bits in Indonesia to oversee safe, efficient execution of drilling service activities and to coordinate between client sites, drill bits and personnel.

You will serve as the primary client contact for job preparation, execution and close-out, manage schedules, and ensure compliance with Change Management processes while supporting revenue integrity and cross-functional collaboration.

Qualifications

• Bachelor’s degree from an accredited college or equivalent.
• 5+ years’ experience in Drill Bits and Well Construction.
• Good knowledge of Drilling and Drill Bit Technologies.
• Strong oral and written communication skills.
• Collaborative with business partners and able to lead.
• Strong problem identification and solution skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Protect personnel and environment health and safety.
• Conduct activities per processes and cultural pillars.
• Ensure contracts/quotes are understood and utilized.
• Coordinate and monitor drill bit and personnel movements to client locations.
• Be primary client contact for job prep, execution and close-out.
• Escalate issues impacting service delivery promptly.
• Ensure invoices align with contracts and cash is collected on time.

Skills

Communication

Collaboration

Problem solving

Multi-project management

Leadership

Education

Bachelor’s degree

Job description

Baker Hughes is seeking a Service Delivery Coordinator – Drill Bits in Indonesia to oversee safe, efficient execution of drilling service activities and to coordinate between client sites, drill bits and personnel.

You will serve as the primary client contact for job preparation, execution and close-out, manage schedules, and ensure compliance with Change Management processes while supporting revenue integrity and cross-functional collaboration.